Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It integrates well with Shopify, simplifying return tracking. Suitable for all business sizes, it offers a free plan with essential features. Merchants commend the efficient and helpful customer service. The app is user-friendly, offers a free trial, and has no hidden fees. It's noted for its continuous improvements based on merchant feedback.

May 1, 2024

Really great customer service, Aditya has been extremely quick, helpful and responsive when I was having issues connecting our store.
5 Star service, thank you

33mm
United Kingdom
5 days using the app
May 20, 2024

Neha was very helpful in helping me resolve my issue.

Shop Allure Fashions
United States
12 months using the app
Edited April 19, 2024

The customer service is great! Super helpful representatives that always have a solution - recently worked with Moazzam and was very satisfied with his help. He explained everything I was confused about and helped me achieve the exact result I wanted. Thank you!

MedTheories
United States
3 days using the app
April 23, 2024

Customer support was good.

Satya Online
United States
Over 4 years using the app
April 11, 2024

Thank you Neha! Great customer service and fast response time!

Domani Home
United States
5 months using the app
May 20, 2024

good customer service, they did great in help my store with self returns.

PupWonders
Hong Kong SAR
4 months using the app
April 17, 2024

Aditi was amazing! She solved all my questions :)

LAMADECLOTHING.com
United States
Almost 3 years using the app
March 1, 2024

Great app. Support is amazing and super helpful

Lil Legs Baby
United States
Over 4 years using the app
April 18, 2024

Harvinder quickly assisted me in getting my account set up.

ShopAnimeStyle
United States
2 months using the app
March 19, 2024

An app with great solutions for my customers' refunds! Also the support team is always there for you, thanks Aditya! :)

Govarna
United Kingdom
About 2 months using the app