Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable return options, including refunds, store credit, and exchanges. It integrates well with Shopify, simplifying return tracking. Suitable for all business sizes, it offers a free plan with essential features. Merchants commend the efficient and helpful customer service. The app is user-friendly, offers a free trial, and has no hidden fees. It's noted for its continuous improvements based on merchant feedback.

April 17, 2024

Harvender was really helpful, talked me through all the features and helped me understand the system.

SUITURES
United Kingdom
6 days using the app
May 10, 2024

Great work! Helped a lot!

Raise The Standard Apparel
United States
6 months using the app
February 28, 2024

Great platform and add-on services for Shopify

Psync Labs
United States
5 months using the app
December 29, 2023

I am just a week in, but so far so good. I am at the first stage of just setting this up. I am finding that this will take some time to set up. That is actually a good thing, because this software gives you a lot of options. A one click install app usually doesn't do much. Be prepared to take your time to go through all of the details. In the end, I am hoping that this software will make our customers happy, make for a great return experience, and keep customers coming back. I will keep you posted as i proceed.

The Black Bow Jewelry Company
United States
About 3 years using the app
February 22, 2024

Nalinee was more than happy to help me with all my concerns as well as following up on certain details for me. She was prompt and easy to work with. Thank you Nalinee.

OLAS SUPPLY CO.
Australia
23 days using the app
January 31, 2024

The app is great at keeping track of valuable information to follow up with customer returns and shipping.

Paul Aarrington Denim Studio
United States
Almost 6 years using the app
April 4, 2024

Help resolved shipping notification issue via google meet. highly recommended.

RuffledThread
United States
About 2 years using the app
April 9, 2024

Neha was a great help! Customer service is top notch.

Good Good Golf
United States
About 1 year using the app
April 8, 2024

Neha was the best customer service experience & help I have ever received! A+++

SENIQ
United States
18 days using the app
March 4, 2024

Great support and app does what it says it does!

MOUNTAIN
Germany
About 1 year using the app