AfterShip Returns , 2,004 reviews

Overall rating
Counts per rating level
  • 77% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
May 21, 2023

We are a start up store and found this app and the immediate customer assistance to be quite valuable! Thank you for putting customers first!

United States
Time spent using app: 1 day
May 19, 2023

Thanks Ayush for such an amazing explanation regarding how the shipping status & merge tags actually works within Aftership. :)

Zahraa The Label
United States
Time spent using app: Over 2 years
May 18, 2023

great service!

United States
Time spent using app: 31 minutes
May 17, 2023

Debashish, Aseem, Anmol were very thorough and kind, patient in explaining about the app and clarifying my questions. I recommend the app to all who need this great service.

SwagglyLife Home & Fashion
United States
Time spent using app: 9 days
May 17, 2023

I had trouble with setting up the app, and I got stuck. Thank you Ayushi for the short meeting in which she, step by step, showed me how to use the app. She also explained every single option in the app so that I could follow. All thanks to Ayushi. You did a great job!!!
Thank you

Borcelle Tech
United States
Time spent using app: About 20 hours
Edited May 16, 2023

Es muy buen plugin para empazar con reembolsos en tu página web, el soporte es rápido y hay planes de pagos que se adecúan a la necesidad.

Time spent using app: 25 minutes
May 15, 2023

Had initial questions before going live and AfterShip (Moazzam) jumped on a google call immediately and walked us through everything. They have 24/7 support for any other questions that come up. Great customer support so far!

Bender Gloves
United States
Time spent using app: 3 days
May 15, 2023

Have drastically changed the game in our team in terms of customers return management. They have built-in solutions to help reduce return rate and I'm really looking forward to see the results!
Time spent using app: 8 months
May 12, 2023

Great customer service.. very patient with customers like myself who need step by step instructions... Thank you Melinee!! and Aditi!!

Coastal Khaos Boutique
United States
Time spent using app: 2 days
May 12, 2023

Great support team and the app works so well. We are completely satisfied with our experience! and also special thank to ayush from support team for helping me out.

Time spent using app: 2 days