AfterShip Returns & Exchanges , 2,284 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.
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Harvinder and Moazzan were great! I was having trouble purchasing a plan but they setup a quick google meeting and walked me through applying the coupon code properly. At the same time, a customer was having troubles creating a return label from the portal and they again quickly helped me fix a misconfiguration with my carrier label settings! Thanks guys really appreciate the awesome support!
Very helpful
Good service, helpful advisors. Aditi Was especially helpful with my API queries.
Great customer service!
Easy to setup and great for customers to easily navigate and arrange returns. Customer support is quick to respond and get service done as requested.
Priyanka did well in assisting me with my concerns.
Very patient and helpful. Thank you.
Super great customer service!
Very good customer service!
So far, so good. Fast customer support as well from Priyansh.