Overall rating
4.7
Counts per rating level
  • 79% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its customizable and user-friendly return management features. It offers various return options like refunds, store credits, exchanges, and replacements, enhancing the customer return experience. Merchants commend the app's tracking and store credit management capabilities, affordable pricing, and absence of hidden fees. The customer service is praised for its prompt and efficient support via chat and email. The app is suitable for businesses of all sizes and is known for its continuous improvements based on feedback.

April 18, 2020

The setting is pretty simple. I just started using it. I'll test it more and I'll update the review.

Baizenville
Canada
14 minutes using the app
March 7, 2018

Seriously impressed. Great App. Thanks AfterShip. I look forward to happy clients on my storefront.

Cavorte
Australia
14 minutes using the app
October 26, 2021

This is a great app. It helps make our returns easy for not only us but also for our customers as well!

Jollity & Co Party Boutique
United States
7 minutes using the app
AfterShip & Automizely replied October 26, 2021

Thank you for your valuable feedback. We are happy to know that you liked our app.

We are open to suggestions. It is always nice to understand the requirement of our users so that we can meet their expectations and deliver an engaging experience.

If you need any help with the app, please do not hesitate to contact us. Our “support team” is available 24/7 to help you. You can always contact us through the live chat option available on your account or email us at:

support@returnscenter.com

We will do our best to make sure your experience with us is worth a 5-star rating

Regards,
Rupam
Team Returns Center

Edited April 27, 2020

Portal de devoluciones de autoservicio de marca
Aumente la lealtad de sus clientes con una experiencia de devolución amigabl

www-pope-com.myshopify.com
United States
4 minutes using the app
March 16, 2021

why does not your demo work? Use this url:https://returnsdemo.returnscenter.com/?order_number=1013&customer_email=demo%40aftership.com

HQ Test Store
United States
AfterShip & Automizely replied March 17, 2021

Hi,

Thanks for your valuable feedback.

We have sent you a separate email with steps to resolve your issue.

Do let us know if you have more suggestions you can always reach out to us via the chat option available on your account or email us at support@aftership.com. We are available 24 X 7.

Kind regards,
AfterShip Returns Team

March 15, 2024

Pixelperfectshop
France
25 minutes using the app
AfterShip & Automizely replied March 16, 2024

Thanks for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 30, 2023

Maison d'Orient
United States
Over 3 years using the app
AfterShip & Automizely replied October 31, 2023

Thanks for your valuable feedback. We are happy to know that you are pleased with our services.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip

October 18, 2023

Little Corner
United States
3 months using the app
AfterShip & Automizely replied October 19, 2023

Thanks for your valuable feedback.

We are open to suggestions if you have any. It is always nice to understand the requirements of our users so that we can meet their expectations and deliver an engaging experience.

If you need any assistance with the app, please feel free to contact us via the live chat option available on your account or email us at support@aftership.com

We will try our best to ensure that your experience with us becomes worth a 5-star rating.

Regards,
Team AfterShip