Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

December 1, 2021

Reviews.io has a modern UI and advanced features. They are constantly innovating their product and have a great support team behind them.

OluKai
United States
Over 3 years using the app
May 10, 2021

Truly fantastic solution, super easy to integrate, and a great team to work with. I love their dashboard as well as the way you can combine relevant reviews. The social tools are also increadable.

Wave Spas
United Kingdom
Over 3 years using the app
September 27, 2022

We used Reviews.io to have a one-stop platform for all our reviews needs and we even got some of the paid add-ons that is really useful for managing reviews on various 3rd party review platforms. Even the basic plan is extremely useful to get feedback from your customers and it's so easy to set up and use. Shout out to Kai and Jake for assisting me with some technical stuff that saved me so many hours of manual tasks and we're able to send 8000+ review requests to recent customers within minutes and also to make sure we are able to put forward the best photos in the reviews for future customers to view. Next step, we will be trying to build a bank of UGC (user generated content) to be displayed on our website using Reviews.io's widgets and add Un-invasive review widgets in all our product pages. I am confident our revenue will improve just with some of the tools reviews.io offers in their plans.

Qualtry
United States
Over 3 years using the app
June 29, 2020

Only been with Reviews.io for a short while but Nicola has been very helpful and patient helping us set up.

DECORUM
United Kingdom
Over 3 years using the app
March 2, 2022

Reviews.io is an amazing platform that keeps evolving its features. The out of the box widgets and features natively integrated with Shopify made it a breeze to get up and running. They also have a robust api that has allowed us to do some pretty advanced things outside of the standard offerings. Support is quick to reply and has been very helpful. We are very happy with this platform and are excited to see what new features and improvements they release next!

Melin
United States
Over 3 years using the app
October 5, 2022

Love this app! It's a great way to give your customers the confidence they need to make a purchase. The support team are also incredibly helpful. Thank you!

Taste Argentina
United Kingdom
Over 3 years using the app
July 6, 2023

Daniel was super patient with me and very helpful. incredible customer service. Thank you for your help with quickly sorting out problem.

Folk Interiors
United Kingdom
Over 3 years using the app
Reviews.io replied July 10, 2023

Thank you so much for your wonderful review, Daniel is very happy to have been able to assist you with your dilemma :) Remember if you have any further issues then hop onto our live chat where we can discuss features or anything you need help with :)

Edited May 24, 2022

I switched to this reviews app about six months ago and have been so impressed with the support team. They have assisted in integrating the widgets, email booster send-outs and fixing any bugs; politely and promptly. They have offered customised advice to help me get the most out of their app. Thanks Reviews.io team!

For Dignity
Australia
Over 3 years using the app
Edited August 11, 2020

Great app and brilliant support, very responsive to our requests for fine tuning. Definitely recommend.

Lucy Bee
United Kingdom
About 3 years using the app
January 24, 2022

Good friendly company that explain all the things that are important when setting reviews up. Solid system, trusted by google. Customer services staff know their stuff and are quick to help and resolve any issues.

Thomas Bird
United Kingdom
About 3 years using the app