Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

June 6, 2023

Really good and easy-to-access support, Maddox was super helpful with helping us set up our account.

ModishFurnishing
United Kingdom
9 months using the app
July 13, 2023

We have been using Reviews.io for 2 years now and are more than satisfied. The support is very fast and the app is an overall gain for the store.

WFN
Germany
Over 1 year using the app
Reviews.io replied July 18, 2023

Thank you for your loyalty over the past two years! No doubt we've both grown together over the years and we will continue to improve our product for you! Happy you had great service from our support team, we're here always if you need any further assistance!

June 15, 2023

Great onboarding experience and when I started off slow Vilash was really helpful in improving my profile, email template and more which instantly increased my conversion rate.

TED24 Sports
United Kingdom
About 2 months using the app
August 1, 2023

Very nice review app. Lot of possibilities. Account managers very helpful. I recommend to any e-commerce.

ROOKIE
Germany
Over 1 year using the app
Reviews.io replied August 16, 2023

Thank you so much for your recommendation, we strive to be the best review platform on the market! The possibilities will keep on growing as well as we continue to perfect our product!

September 1, 2023

Great app, does exactly what we need. Great support on livechat for any issues.

LOFT
United Kingdom
9 months using the app
Reviews.io replied September 4, 2023

Thank you for your great review :) We're happy that you were satisfied with our support and live chat system! We're always here for you 24/7 if you have any further questions or if you'd like to talk about our features :)

July 24, 2023

I've been using Reviews.io for my Shopify store for the past few months, and I'm absolutely loving it. The app is incredibly easy to use, and it's helped me collect hundreds of reviews from my customers. I love that I can customize the look and feel of the review widget to match my store's theme, and I also appreciate the fact that I can easily segment my audience and send targeted review requests.

The customer support at Reviews.io is also top-notch. I've had a few questions along the way, and they've always been quick to respond and help me out.

Overall, I highly recommend Reviews.io to anyone who wants to collect more reviews for their Shopify store. It's the best review app on the market, and it's definitely worth the investment.

Pros:

Easy to use
Customizable
Great customer support
Collects more reviews
Improves customer trust
Cons:

NONE

Overall:

Reviews.io is the best Shopify review app on the market. It's easy to use, customizable, and has great customer support. If you want to collect more reviews for your store, I highly recommend giving Reviews.io a try.

Old Sport Company
United States
6 days using the app
Reviews.io replied August 2, 2023

Wow! Thank you for the amazing feedback :) We really appreciate you taking the time to leave such a detailed review, the team love reading comments such as yours! The team is always available 24/7 to answer questions on anything we can help with and we'll do our best to keep providing that top-notch level of service :)

Once again, we really appreciate your recommendation and look forward to the things we can achieve together!

June 21, 2023

Support always there and my problems get solved straight away! I feel happy knowing there service is a few clicks away

SuperBotanic
United Kingdom
4 months using the app
June 14, 2023

Easy to use app, when something needed the support replies within minutes. Very appreciated. I can only recommend.

Oficiální e-shop Bosch elektrické nářadí
Czechia
3 months using the app
Edited May 6, 2024

We had a few questions and therefore contacted the team. Really quick and helpful support from Maddox, Tiana and the whole team. Thank you so much

MIGHTY PEAKS
Germany
12 months using the app
Reviews.io replied July 12, 2023

Thank you so much for your review and name drop for Maddox - we're glad you appreciate him as much as we do! Any further questions please reach out to our support team and we'll be happy to assist in any way!

August 24, 2023

Very helpful with the installs. Great review app, was with Yotpo before and recommend reviews.io !!!

Putnams
United Kingdom
Over 1 year using the app
Reviews.io replied August 29, 2023

Thank you so much for your review, glad to hear you're happy with your switch to REVIEWS.io. Appreciate your recommendation, if you ever need anything else - questions or just more info on a feature then our team is here for you! :)