REVIEWS.io Product Reviews , 667 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.
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I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.
And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!
Great customer service. Every time I needed something the team at reviews.io got right back to me and fixed my problem immediately.
We aim to please! Thank you so much for your feedback and great to see the team are looking after your needs, great to have you as a client of REVIEWs.io and be sure to jump on live chat for any assistance in discussing your account progress, features or just to pop by and say hi! ;)
The customer service was excellent. Shout out to Maddox, he was very helpful and have helped us with setting up and fixing any technical issues. The platform was very easy to set up and use.
We're glad you agree that Maddox is a star on our support team! If you need support or have any questions on our platform - our amazing support team is available 24/7. Once again, thanks for your great review :)
Maddox was really helpful and quickly dealt with our issue quickly and professionally.
Always a great service.
So far so good with the app on our Shopify store - Daniel at Reviews.io has been a great help. Many thanks!
Thank you so much for your review, glad to hear you're happy with the platform and our Shopify Integration! Daniel is a fantastic team member here on the REVIEWS.io team :)
Any further questions or assistance needed and our live chat is always available to you!
Amazing customer service as always!!
Thank you so much for your amazing review! We really appreciate you taking the time to submit your valuable feedback 🎉
Great support from the team all around. They have been very helpful in our migration of platforms! Excited to see how the platform performs once we are up and running :)
Thank you so much for your review, we're super happy to have you on our platform :) Welcome! If you have run into any issues, be sure to contact our team who are ALWAYS available :) or if you just wanted to learn more about a feature! Always here for you!
The reviews.io team are consistently quick and useful in getting back to us – and are always friendly and helpful!
Thanks for your great review, we really appreciate your amazing feedback! We take pride in delivering the best customer experience for our clients - we're here for you on our live chat if you need anything else!
Works perfectly! Customer support was very helpful as well! Can highly recommend. I moved over from Trusted Shops to review.io
Welcome to REVIEWS.io! We're so happy to have you :) glad you feel our support is helpful, we're always here for our customers and strive to provide the best service. Any further questions or just for a chat and we're always available on our live chat!
I recently had the pleasure of experiencing very good customer service from this company. Their dedication to providing exceptional support was evident throughout my interaction. The representatives were friendly, attentive, and knowledgeable, ensuring that all my queries were promptly addressed. They went the extra mile to assist me and made me feel valued as a customer. The communication was excellent, and I felt well-informed at every step. I am truly impressed by their commitment to delivering top-notch customer service. I highly recommend this company to anyone seeking a positive and satisfying experience.
Thank you for sharing your wonderful experience with us! We're thrilled that our friendly, attentive, and knowledgeable customer service promptly addressed your queries, making you feel valued. Your recommendation means a lot to us! Feel free to jump on live chat for any assistance in discussing your account progress, features or just to pop in to say hi :) We’re always here for our clients!