Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

May 27, 2021

We were looking for a reviews platform for a while when we came across Reviews.io that met all of our needs at a fraction of the cost of some of the other options available. The setup was very simple and the customer service/support is amazing. Their team take the time to review your account on a regular basis to make sure you are optimised for success! Definitely would recommend.

Arccos Golf
United Kingdom
About 1 year using the app
May 3, 2022

We have loved using Reviews.IO to collect customer reviews and display them on our website in unique ways, among other uses. Great tool for growing your e-commerce business!

Engineered Sleep
United States
About 1 year using the app
Reviews.io replied May 3, 2022

Thank you for the feedback.

Reviews.io
Shopify Team

April 11, 2021

Great app, it has been super helpful to have this linking through to Google. We have quick communication with our account manager Cam. Recommend!

Noxen
New Zealand
About 1 year using the app
Edited July 29, 2022

Unfortunately we had issues mapping unique identifiers for google shopping, so could no longer continue using reviews.io. But they reached out and took my previous review productively so this doesn't happen to anyone else. Support were always great.

Gift Moments
United Kingdom
About 1 year using the app
Reviews.io replied July 29, 2022

We normally use either GTIN or MPN to match your reviews with your products in Google Shopping.

This in most cases is the most reliable and recommended way to match.

Unfortunately, because your products didn't have GTIN or MPN it was a challenge to match.

September 9, 2022

Great support! I really love the Reviews.io-Integration in our store.
Nice widgets to place the reviews in different ways on every site.

BETTER BE BOLD
Germany
About 1 year using the app
May 22, 2023

We've been using reviews.io for many years. Great tool -- it does pretty much everything an ecommerce platform needs. And always amazing customer service which is as important as the product.

Slice
United States
About 1 year using the app
June 15, 2023

Great service from the support team at reviews.io. Each time I've needed some assistance the team have been very responsive and have resolved the issue quickly and efficiently. Highly recommend.

shelved.co.uk
United Kingdom
About 1 year using the app
August 11, 2020

Awesome service and much better than a competitors that we have tried. The tech support is helpful too.

Fire Retardant Shirts.com
United States
12 months using the app
Edited May 6, 2024

We had a few questions and therefore contacted the team. Really quick and helpful support from Maddox, Tiana and the whole team. Thank you so much

MIGHTY PEAKS
Germany
12 months using the app
Reviews.io replied July 12, 2023

Thank you so much for your review and name drop for Maddox - we're glad you appreciate him as much as we do! Any further questions please reach out to our support team and we'll be happy to assist in any way!

Edited January 2, 2024

I was helped by Daniel recently to do some upgrades with the widget and his help was great, thank you very much!!!

Thank you very much!!! appreciate your help!!

Liveauskorea
South Korea
12 months using the app