Reviews (712)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for collecting numerous product reviews, enhancing product credibility and customer trust. They value its easy setup, customizable widgets, and robust features like Google seller ratings and marketing platform integrations. The responsive customer support, accessible via live chat and email, is frequently praised for its efficiency.

February 7, 2023

Its a great company. I have a complex Shopify Store and they put their developers on the clock to get it exactly how I asked.

Recover Red
United States
About 1 month using the app
January 27, 2022

Great reviews platform with many functionalities, easy user interface and the customer service is great! Any issue they will sort out asap. Recommended!

Ekopura Nutrition
Netherlands
About 1 month using the app
Edited April 6, 2022

Would definitely recommend. Great technical support from Mollie and Dylan in customer support who quickly dealt with a review widget code issue which they resolved by editing the necessary code as soon as we made contact and removed any complications with trying to resolve the issue ourselves.

Musclegun UK
United Kingdom
Almost 3 years using the app
August 12, 2022

Great APP to collect reviews. Customer support is great. If you have any problems, you will be helped immediately.

Dextro Energy*
Germany
About 1 month using the app
May 31, 2023

So much useful help from Vilash, really wanting our business to make the most of the account we have and the many benefits. Much appreciated.

Stirling Distillery
United Kingdom
About 1 month using the app
June 8, 2023

Helpful and easy to use! I wouldn't go anywhere else this is the perfect app and platform all the way around!

Forever Rad
United States
About 1 month using the app
June 20, 2023

I have just started on Reviews.io but so far I am impressed with their support and service. Thank you!

Naturalmat
United Kingdom
About 1 month using the app
May 11, 2022

Top Support - Bedienung der App gewöhnungsbedürftig und könnte verbessert werden aus meiner Sicht! Optisch deutlich besser auf der Website wie bei der Konkurrenz!

Matto Gin
Germany
About 1 month using the app
July 27, 2021

The customer support team has been excellent in helping us set up templates, flows and the widget online! Andrew has been amazing in understanding our needs and interpreting what we visualising.

Green Hip Workwear For Women
Australia
About 1 month using the app
July 28, 2023

I am a new small business owner. I tried lots of things -- google ads and all kinds of plugins. Reviews.io has the best customer support I have ever experienced. Thank you so much for the great product and the great customer support.

AccuYard Golf
United States
About 1 month using the app
Reviews.io replied August 2, 2023

And thank you for your amazing feedback! We take pride in knowing our solution is accessible for businesses of all sizes :) If you ever need support, just know that we're always available to you!