Reviews (672)

Overall rating
4.6
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.

December 22, 2020

To sign up and get everything up and running was super easy as Carlus did most of it for me and so my main concern, the set up, was just not a problem... really massively helpful and everything has been exactly what is promised. We are all very happy... Highly recommend...

Tattooed Now !
United Kingdom
15 days using the app
May 6, 2022

We moved from the biggest German review provider to reviews.io - we enjoy the features, the seamless Shopify integration and the interaction with Klaviyo. On top: the team is very supportiv. Thank you.

Knalle.berlin
Germany
15 days using the app
Reviews.io replied May 6, 2022

Amazing! We love it when someone switches to Reviews.io and has a great experience.

October 27, 2021

Easy to install, operate and integrate with other Shopify applications, plus the support team is always responsive and helpful.

MGI Golf USA
United States
15 days using the app
January 20, 2022

Big thanks to Carlus, Matt and the rest of the reviews.io team. They were super helpful in helping migrate our reviews to a new platform and took care of the whole process including replacing widgets. Carlus was excellent at onboarding and showing me the ropes of the new platform and features. The platform gives us so many more options than our previous solution and at a far better price! Keep up the great work team.

Dry Bags
United Kingdom
14 days using the app
March 22, 2022

Great app and awesome support.
I really can recommend using this app. Easy to use and great features for collecting and showing customer reviews

KleinLeni
Germany
14 days using the app
November 25, 2020

Amazing app for collecting both company and product reviews. The support received is top notch. I would like to personally thanks both Matt and Carlus for their help in getting the account up and running and a few technical issues i had. Thanks again!

STANCED UK
United Kingdom
14 days using the app
November 2, 2022

Awesome App, Service and customer support.
The Team goes out of their way to help you sort out any questions you might have!

Solli's Hundebedarf
Germany
14 days using the app
April 14, 2023

Review.io makes a lot of sense for us as a community driven startup. Good customer service. easish to use

Sumo
Germany
14 days using the app
Edited April 3, 2023

We have compared many assessment tools. With reviews.io, the price-performance ratio convinced us. Now we have been using it for about a year. The implementation needs some development knowledge. But here you get great help from the support. We have all the functions we need and it works fine. Update: We just relaunched our shop with a new template - and the support team was super helpful. Everything works!

GoodBuy
Germany
About 1 year using the app
September 27, 2021

Only done the onboarding so far but the service is incredible and everyone is super helpful. The integration with other apps works perfectly fine and I'm looking forward to having review.io live!

PICARD Lederwaren
Germany
14 days using the app