Reviews (673)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and efficient performance in collecting a high volume of reviews. They value the customizable widgets and email templates, as well as seamless integration with platforms like Shopify, Klaviyo, and Mailchimp. The responsive and problem-solving customer support team is highly praised. Additional features like multi-language support and Google seller ratings display are also appreciated. Some find the pricing competitive for the features offered.
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Only done the onboarding so far but the service is incredible and everyone is super helpful. The integration with other apps works perfectly fine and I'm looking forward to having review.io live!
This is an excellent app! The only reason I give a 4 star review, is the pricing. If not for the pricing I would absolutely give a solid 5 star or higher if possible! Would be awesome to have lower pricing if you were not using all the features. Reviews.io is fairly easy to use; their customer service is spot on! We have approximately 9600 'one only' individual products, so pretty hard to place a review on products.
On the other hand; having a customer verified review system on your store gives legitimacy to your site. Honest reviews from true customers - positive or negative, it's that little extra that counts. The customers need to make an informed choice of buying from us or another online/brick n' mortar store. We use the sidebar review for overall Company reviews - 117 reviews on our site since we integrated with reviews.io about a year ago, with more customer verified reviews on our google account. We often have phone in customers that mention the reviews they have seen on our site.
If you are interested in seeing how we use the reviews sidebar, go to our website - https://abmotorsports.ca
We had ups and downs for a while with reviews.io but it seems to work smoothly now.
Our success manager Andrew is willing to help the best he can and is doing a good job so far.
Excellent Customer Service. Helped install the app properly onto our site and can't fault any of the process at all.
Was definitely worth it switching over from Stamped.io to Reviews.io! Huge shoutout to Kehan for explaining the POWERFUL functionalities of the app in helping to accelerate our business growth and also MASSIVE thanks to Andrew & Cameron from the ANZ customer support team for being there to help me with installation & my incessant questions during Aussie hours.
Thank you for your review! Its great to hear that the switch over went well.
Absolutely the best integration for reviews on Shopify! During the transfer of TP to reviews.io we got assisted by the Customer Success Team who was instantly there if we had a question or even extra wishes. A big plus is that they have teams sitting around the world so no matter when you have a question they're instantly in the Service Chat and help you out.
Price to value is also great and the integration in our online shop looks amazing! My final conclusion - as maybe expected - I can highly recommend Reviews.io!
After evaluating a number of platforms, Reviews.io came out as the winner. And I'm really glad I picked it for our store - the platform has a ton of great features, it's really easy to integrate with our Shopify 2.0 theme, and their support team has been super helpful getting it set up. Would recommend!
We have switched from a free App to Reviews.io and it was a very good decision. I love the layout and the options I have! great work and the support is very fast and perfect!
Thanks so much for the review. Glad to hear you're loving the app. :-)
I'm glad they have a dedicated customer service team, or else I wouldn't have been able to upload the code on my own. I look forward to using that app. I'm excited about the prospect of gathering more product and website reviews.
Features are great, and your users can leave reviews without creating accounts on some third-party system. Support has been great, and the free trial lets you test most of the features. Not the cheapest, but worth it for the value.