Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

December 6, 2022

they are not helping. I downloaded it twice and then uninstalled it. Special thanks to Adam for your help.

Narcile: Hookah Accessories
United States
25 minutes using the app
Reviews.io replied December 7, 2022

Thank you for your feedback. It was a shame to learn you uninstalled our app before we could support you further. Yes, Adam is a great asset to the support team.

May 18, 2019

There is no trial to try them out. All they want you to do is give them your CC information for $89. 1 star for fake advertising.

pogo-accounts.store
Poland
11 minutes using the app
Reviews.io replied May 18, 2019

Hi Pogo Accounts,

We do have a free trial.

If you sign up for a demo we will reach out and provide access very quickly. We do not have a CC form on our front end site.

Sorry for any confusion.
Reviews.io

December 8, 2022

Definitely a lousy app. they don't help. stay away. There are positive fake reviews. or try and see.

Toptan Mezar Taşı
Türkiye
5 minutes using the app
Reviews.io replied December 8, 2022

Thank you so much for your feedback.

We apologise that you did not feel that you received a sufficient level of support from us. Please be assured that we do our utmost to ensure customer satisfaction. Our response time for contacting customers on the live chat is within 4 minutes after the initial enquiry is sent.

Our support team is available 21 hours a day due to the global reach, meaning that we are on hand to help customers when they need it most.

There's been no communication from you to our live chat function or any other platform for that matter. Therefore, we were unable to help you as we did not receive a query from you.

If you require assistance at any stage of adding our app: prior to, during or post instal, please be assured to contact our customer support team, who will help you promptly.

March 9, 2016

We have been using reviews.co.uk for a few years now. Amazing company and product review service and its developed in the UK! Support is excellent too! Highly recommended!

Dsmusic
United Kingdom
November 5, 2021

Really great straightforward app with caring customer service. They keep helping me and I am very appreciative.

Lunar Lighting
Canada
February 26, 2024

René Bunzel | Instagram Marketing & Wachstum
Germany
Over 1 year using the app
April 18, 2024

Valeria and Viktor
Switzerland
About 2 months using the app
November 10, 2023

Ritter Decken
Germany
7 months using the app
Reviews.io replied November 22, 2023

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟

November 11, 2023

Mediterranestartup
Spain
About 2 months using the app
Reviews.io replied November 22, 2023

Thank you for your review, let us know if you need anything! Our live chat is always available to you 🌟