Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and efficient customer support. It's praised for effectively collecting and displaying reviews, which helps build customer trust and boost sales. Features like customizable review requests and audience segmentation are valued, as is its compatibility with platforms like Klaviyo. Merchants note its positive impact on store performance and competitive pricing. The continuous development and ability to handle both company and product reviews on one platform are seen as added benefits.

March 28, 2024

This is one of the best reviews services we found, it looks great too. Support is very much on point, if a little slow.

Marloe Watch Company
United Kingdom
Almost 5 years using the app
March 15, 2024

Ich verwende diese Reviewplattform bereits seit mehreren Jahren und bin rundum zufrieden. Der Kundensupport ist ausgesprochen hilfsbereit und die Funktionen sind sehr gut.

VON HEESEN
Germany
Almost 3 years using the app
April 30, 2024

The team from REVIEWS.io is amazing. You can get in touch very easily and they help you super quick with your problem. thanks for that. Very good customer service.

KRIOR
Germany
About 1 year using the app
March 13, 2024

The best reviews app out there. The customer service is fantastic too - Maddox, Daniel... all top class and really help make this a great business / app to use on your store. Highly recommended.

Sonic Dental
United Kingdom
Over 1 year using the app
Reviews.io replied March 15, 2024

Maddox & Daniel are the dream team 🤝 if you ever need any support, our team is always here for you! 🫶

April 30, 2024

We love reviews.io they were extremely helpful in the onboarding process and respond to enquiries straight away. We have accumulated over 700 reviews on our products since launch 6 months or so ago which is amazing! Thanks guys!

Naked Life Non-Alcoholic Spirits
Australia
8 months using the app
March 14, 2024

fantastic support and easy to use. I'm happy about next features, if i scale my little shop.

Hyluna - Skin Care and more
Germany
About 1 year using the app
Reviews.io replied March 15, 2024

Thanks for your fantastic review! Little or big, our support will always remain the same! We love supporting all of our clients 🫶

Our live chat is always open if you need anything else!

March 8, 2024

Thanks you Leila! Super helpful to walk me through how to set things up and answering my questions.

KÖPPEN
United States
9 months using the app
Reviews.io replied March 14, 2024

Leila is awesome! If you ever need anything else or want to discuss the platform - we're here for you! 🫶

February 12, 2024

Very happy with Reviews.io. It integrates well with Shopify and their customer service is excellent.

O'Briens Wine
Ireland
Over 2 years using the app
March 4, 2024

Great support, so fast, very trustworthy. You can definitely rely on their support. It took me two days to solve a problem, but it only took them 15 minutes to solve it.

PUR HAIR
Germany
7 months using the app
Reviews.io replied March 14, 2024

Thanks for the great review - I'm glad we could solve that for you! You can always come to us if you have any other issues! 🌟

March 13, 2024

Got Maddox to help in the settings, super efficient, really great!

CandyBabe
Bulgaria
5 months using the app
Reviews.io replied March 14, 2024

Thank you for your great review, our team is always here for you whenever you need it! 🌟