Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless Shopify integration, and customizable widgets and email templates. Its ability to collect numerous reviews is seen as a key feature for building customer trust and enhancing store performance. Merchants also value its competitive pricing and integration with platforms like Klaviyo. The customer support is praised for being quick, responsive, and knowledgeable, making it a valuable tool for boosting conversion rates.

January 4, 2024

Great support - always quick turnaround. Would love that there is a API reference of liquid code, on how to implement the different snippets.

»Nach Grau kommt Himmelblau«
Germany
6 months using the app
Reviews.io replied January 18, 2024

Thank you so much for your amazing review! If you ever need anything else, please let us know!

January 17, 2024

The customer support provided by reviews.io is stunning. They take the time to trouble shoot a problem till it is sorted! Adam was fantastic!

EC3D
Netherlands
3 months using the app
March 7, 2024

I'm still testing it, but so far all the features i needed are in this app and the support is really fast and helpful!

HYKLE
Bulgaria
About 6 hours using the app
Reviews.io replied March 14, 2024

Thank you for your review! If you ever need to discuss any of our features - our team is here for you! 🌟

January 15, 2024

Bisher läuft alles super, der Support ist auch schnell & hilfreich. Bin sehr happy.

das boep
Germany
10 months using the app
February 12, 2024

I have just integrated the tool and so far I am thrilled. Super helpful and fast support. Many thanks to Daniel.

Lieblingshaus
Germany
About 5 hours using the app
February 13, 2024

Seems good so far, had some issues but Daniel sorted it out for me very quickly, recommend the support for sure

Scentish
United Kingdom
About 3 hours using the app
December 13, 2023

I didn't know where to start adding the widgets. Daniel helped every step of the way.
Thanks for your patience.

Good Scents
United Kingdom
About 1 month using the app
Reviews.io replied January 18, 2024

Daniel is an absolute super-star 🌟 glad to hear he was able to help you :) if you ever need anything else, just let us know!

February 8, 2024

Super Support

HIZEN
Germany
4 months using the app
March 26, 2024

Very helpful and responsive support team

Batley DIY
United Kingdom
15 days using the app
February 7, 2024

Great support experience and app.

Anorak
United Kingdom
18 days using the app