Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, seamless integration, and efficient support. Its customizable review widget and surveys adapt well to individual store themes. The app's ability to collect numerous company and product reviews has enhanced customer trust and social proof. Merchants find the pricing fair and value for money, noting an increase in store performance and review collection.

April 14, 2024

We loved Reviews.io and have used them for years. No longer.. I'll be removing this app from all of our websites (12). They refuse to import the 670 VERIFIED reviews I had from an old website(s). However, they were perfectly fine adding and publishing Russian spam reviews. How their "trust standards" missed that I don't know.

AgriGro
United States
2 months using the app
January 17, 2024

Thank you Daniel for solving our problem! Daniel helped us with something, which noone could help me with before. Great and fast support. Many thanks!

Upsters Energy®
Germany
Almost 2 years using the app
February 23, 2024

We are still very new, but customer support via chat has been excellent (kudos to Madox, Tina and Nancy) . Customer support via email never replied to any of our concerns, not even once.

Amazing-Solutions.com
United States
23 days using the app
January 18, 2024

We have been using reviews.io for almost a year now and are very happy with them. The customer service you receive from reviews.io is speedy and efficient. They are on top of any issues right away. Leila has always been helpful no matter what questions I have had.

Gentle Fawn
Canada
12 months using the app
March 25, 2024

Excellent support! No matter what time of day I contact Reviews.io support for assistance, I get an almost instant response. I've dealt with four members of the support team over the past week and each of them is knowledgeable, friendly and polite.

Out of the Box Gifts
United Kingdom
6 days using the app
February 14, 2024

Andrew and the Team at Reviews.io are exceptional. They are extremely patient and informative, assisting all stages of getting set up to support optimisations moving forward.

Industry Beans
Australia
8 months using the app
February 29, 2024

Great support! Maddox helped us figure out an issue with integration. Thanks a lot!

Shroomex
United Kingdom
14 days using the app
Reviews.io replied March 15, 2024

Thanks for your amazing review, so glad Maddox was able to assist you! If you ever need any support, you know where to go! Our chat is always open if you want to discuss anything! 🌟

March 14, 2024

Tiana was so helpful and fast in solving our problem! Thank you!

Qudos Beauty
United Kingdom
About 2 months using the app
March 13, 2024

Got Maddox to help in the settings, super efficient, really great!

CandyBabe
Bulgaria
5 months using the app
Reviews.io replied March 14, 2024

Thank you for your great review, our team is always here for you whenever you need it! 🌟

January 4, 2024

I used Reviews.io on our original site and was very happy with how easy it was to collect reviews and how well presented they looked.
Last month we transitioned over to shopify , the transition was simple and Reviews.io have been extremely helpful with importing reviews from our vendors. Would highly recommend the platform and I applaud their customer service.

warrioraddict.com
United Kingdom
6 months using the app