Reviews (3,960)
The application does not meet expectations. The shipments are charged very high and do not meet the times. You contact customer service and they say that they are not unrelated to the shipment since the carriers are the ones that do not comply but PRINTFUL does not provide a solution. The costs of the products are very high and the customers are desperate because they pay a lot for the products and they do not meet the shipping times in the majority of the orders. Of 10 orders, they only comply with 1 shipment, the rest everything is with delays of more than 10 days.
Hello!
Thank you for your review and for your honest feedback.
We absolutely understand that product pricing is essential for you as a store owner and for your business.
While our prices might be slightly higher compared to some other fulfillment companies, we trust that, along with the services and the quality products we provide, it’s an overall good investment!
The product prices allow us to ensure and constantly improve our services, product options, offer technical and customer support, some other nice touches like branding options for your packing slips and other services.
The current situation in the world still has greatly affected the shipping times, and while we see some improvements, some shipments can take a bit longer to be delivered as well. We're doing our best to get your orders out on time, but once they're handed over to the carriers, it's up to their sorting center capacity because carrier and postal operations are separate entities from our own. We hope that soon these shipping delays will decrease. We truly appreciate your patience during this time!
