Reviews (2,953)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its high-quality prints, customizable embroidery, and seamless Shopify integration, which automates inventory management and product syncing. They appreciate the efficient shipping, production times, and a wide range of customizable products from clothing to home accessories. The user-friendly design tools and responsive customer support enhance service quality, while professional packaging and consistent product quality boost customer satisfaction.

January 9, 2026

I had high hopes for Printful, but the fulfillment speed has been extremely slow. Orders take far too long to move from production to shipping, which creates unnecessary delays and a poor customer experience.

If fulfillment time matters to you at all, I would strongly recommend switching to another app. Slow production hurts your brand, increases support tickets, and makes it harder to compete. Reliability and speed are critical in ecommerce, and unfortunately Printful consistently fell short for us.

There are better options out there if you value timely order fulfillment.

NORDIK SPACE
Canada
About 7 years using the app
Printful Latvia AS replied January 19, 2026

We are sorry for the experience 🙏. Speed and reliability matter, and this isn’t the experience we aim to deliver. We’re actively working on improving fulfillment timelines and appreciate you taking the time to call this out. If there’s a specific order you’d like us to look into, please reach out to our support team 💙.

December 8, 2025

Integrating into Shopify is extremely easy. Just make sure you check that you've added everything you need too (title other than a generic, add the collection you want it in if you have collections etc). You can use their descriptions (which are nice), or if you want more detail use ChatGPT. This is so much easier than uploading it through Shopify itself.

CJ Printables
United States
Over 2 years using the app
Printful Latvia AS replied December 10, 2025

Glad to hear the Shopify integration was smooth for you! 😊 We appreciate your feedback and hope you enjoy selling with Printful 🚀!

January 11, 2026

I hate the new update. Now when I am publishing from my saved templets it brings me to an new page. Then I have to navigate all the way back to the templet collection. Before I could just work down the list. Now this add unnecessary time and steps.

Design Delight Studio
United States
About 1 year using the app
Printful Latvia AS replied January 19, 2026

Thanks for sharing this, we really appreciate the honest feedback. The extra steps you’re describing aren’t the experience we want when working with templates. We’re sharing this with the product team so the workflow can be improved. Appreciate you sharing this with us 💜!

January 15, 2026

The app is perfectly functional, I've never had any problems with it, all synced nicely, and everything is smooth. I've been using it for three years now.

Aura Yoga Shop
Norway
12 months using the app
Printful Latvia AS replied January 21, 2026

Your feedback is amazing! 💛 Thank you for sharing it with us! 😊✨

November 20, 2025

Great & seamless integration with Shopify. The quality of the finished product is top tier and we love that our customers love the end results of their desired customization.

IslandWear Fashion
United States
Almost 5 years using the app
Printful Latvia AS replied November 21, 2025

Thank you! 💜 Your review truly warms our hearts! 🙏

November 12, 2025

Printful is great but keep in mind it is apparently impossible to migrate your store to a new login, or add a second account to your Printful store. According to their support team, they have no way to let you do this.

Since we've used our corporate Google emails to create our Printful accounts, I'd have to log in to my CEO's Google account to manage our Printful catalog. Grotesquely stupid, and short sighted. Printful, you really need to fix this! Until this gets fixed, I'll have to move to another printing provider!

Othram
United States
Almost 6 years using the app
Printful Latvia AS replied November 14, 2025

Thank you for your feedback and for sharing your experience! 🙏

Please know that switching from SSO (Single Sign-On) to the traditional login method (username and password) is not possible due to legal and privacy constraints.

We greatly appreciate your input and will share it with our team in charge 💙

December 10, 2025

“Printful makes my business run smoother—especially with Shopify!”

Working with Printful has been an absolute game changer for my business. As someone who constantly juggles inventory, live sales, and new product drops, having a production partner I can rely on is priceless. Printful’s quality is consistently impressive—my customers love the products, and I love that everything is made on demand, which saves me from overstocking and reduces stress.

But the real magic is how seamlessly Printful integrates with Shopify. The automatic syncing means my designs, product listings, and updates move straight into my store without the extra steps or headaches. When an order comes in, Printful handles the fulfillment automatically, giving me more time to focus on running Spotted M Tack, creating new merch, and engaging with my community.

Between the easy-to-use design tools, reliable fulfillment, and flawless Shopify sync, Printful has truly become an essential part of my workflow. I couldn’t imagine running my shop without it!

Spotted M Tack
United States
About 1 year using the app
Printful Latvia AS replied December 12, 2025

Thank you so much for the kind words and support! 💛 We’re happy to hear that Shopify integration is making the process smoother for you!

February 2, 2026

Works well for fast product page uploads. For creating portrait canvas prints, I still have to use my laptop browser to access Printful website to set up portrait art prints. The horizontal, vertical check boxes are not show on the design page in the app. This is the only work around I deal with, all other products seem easy to set up. I'm pleased overall.

Jill McKeever Art
United States
4 months using the app
Printful Latvia AS replied February 6, 2026

Thank you for your feedback! 🙏 Weare happy to hear you had an overall positive experience!

We would still like to look into the missing checkboxes further, can you please share more details with us here? 👉https://forms.gle/grBd4UvjvMhzADjWA

Our team will gladly take a look for you 🧡✨

November 22, 2025

Seemed overwhelming at first, but after a few tutorial videos and creating my first product, it has become very simple and easy to use. Love the process!

Cafe Collective
United States
Almost 2 years using the app
Printful Latvia AS replied November 26, 2025

Thank you for your review! 🌟 We're so happy to hear you had a great experience! ✨

December 15, 2025

BEWARE! Printful is fine when it works. But I had orders on Shopify that I marked to be fulfilled through Printful and Printful never sent them out. I only found out when my unhappy customers contacted me. Printful did not respond to my support requests and did not solve the problem. Made me look very bad with my customers.

Anique Rose
United States
6 months using the app
Printful Latvia AS replied December 17, 2025

Thank you for sharing your experience! 🙏 We are very sorry to hear this happened, as it is not what we aim to provide.

Our team is reviewing your case and will be in touch with you as soon as possible.

Thank you for your patience while we work to sort this out 💛