Reviews (3,019)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for its high-quality print-on-demand services and seamless Shopify integration, allowing automatic design and product sync. The user-friendly design tools and custom branding options, like inside labels and embroidery, are valued for enhancing product appeal. Fast production, shipping, and responsive customer support are frequently praised, making it a reliable partner for small businesses and creatives focused on design and marketing.
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Been working with them for years. ANY issues they do everything they can to correct them, and the variety of products we can place our art on, is amazing. The mock ups are becoming Stale, BUT I can create mock ups of products and now use GROK AI to help turn those product mark ups into unique displays for my store! Of all the print on demand sites I have tried, PRINTFUL has become # 1 :D
Thank you for your feedback! We appreciate it more than you know, and we will share your input with our team in charge. All the best! 🧡
when you doing business with printful it feels like youre getting SCAM OR ROB. I try their subscription $24.99 for all these perks and come to find out you pay more then the "free plan" they don't even deserve a 1 star I don't know how shopify just do business with anyone that looks to deceive their customers !! NOT COOL!!!!!
Thank you for your feedback! 🙏 We’re sorry to hear about your experience - this is not the level of service we aim to provide.
We’d like to clarify that we do not engage in any misleading or fraudulent practices. Our team has reviewed your case, reached out with a detailed breakdown of the order and situation, and has issued a one-time courtesy refund.
We appreciate you sharing your concerns and remain committed to supporting our merchants and their businesses ✨🧡
Printful used to be great, but ever since expanding by merging with others, quality and speed of fulfillment has gone downhill, even when ordering the “fast shipping” items. Also, the prices are so high it doesn’t make sense for a start up to use them unless planning to sell high prices for the same items people can just get from Amazon for 80% less.
I had high hopes for Printful, but the fulfillment speed has been extremely slow. Orders take far too long to move from production to shipping, which creates unnecessary delays and a poor customer experience.
If fulfillment time matters to you at all, I would strongly recommend switching to another app. Slow production hurts your brand, increases support tickets, and makes it harder to compete. Reliability and speed are critical in ecommerce, and unfortunately Printful consistently fell short for us.
There are better options out there if you value timely order fulfillment.
We are sorry for the experience 🙏. Speed and reliability matter, and this isn’t the experience we aim to deliver. We’re actively working on improving fulfillment timelines and appreciate you taking the time to call this out. If there’s a specific order you’d like us to look into, please reach out to our support team 💙.
Used to love this company but since they switched to OnTrac shipping I have been having nightmares getting my stuff to my customers. Their customer service does not know how to read tracking information that clearly shows packages that has not been picked up from their dock for close to a week. Literally no tracking information and the carrier shows they do not have the package. Then they expect my customers to wait two (2) weeks before they even attempt to remedy the situation. This is a very very small portion of my business but is currently the biggest thorn in my side due to lack of accountability.
We’re very sorry to hear about your experience 🙏 We’ve located your account, and our team is currently checking your order status. We’ll be in touch with you soon with more details.
Thank you for bringing this to our attention. We will make sure this is resolved for you 💙
While I really like the option for POD and the integration is great, Printful pricing is extremely high.
Thank you so much for your feedback! 🙏 We appreciate your thoughts on pricing and will be sure to pass them along to our team 💛
I've been using Printful for over 10 years, and the Shopify integration makes creating and uploading products so much easier!
We truly appreciate your continued support! 😍 Thank you for the lovely review! ✨🙌
The site is very functional and user friendly. Love that I can make a design and apply it to any product and connect it to my shop. Also, my customers are happy with the final results.
Thank you so much for the awesome review! 🧡 We’re really happy to hear it’s been a smooth and enjoyable experience for you and your customers! ✨
The app is perfectly functional, I've never had any problems with it, all synced nicely, and everything is smooth. I've been using it for three years now.
Your feedback is amazing! 💛 Thank you for sharing it with us! 😊✨
pretty straight forward with integration. There were a few hiccups but it was mostly learning how printful works and the best way to integrate shipping profiles so we could sell our in-house products in the same order. So far the app has been very good
Thank you for your feedback! We appreciate it more than you know. All the best! 😊✨
