Printful: Print on Demand

I have been unable to save a product that I design for some time now. I dont use this app regularly and actually want to start using it more but for some reason, no product that I design gets saved it just keeps spinning and spinning-- literally for hours on end.

The mockups aren't professional quality, need to have more rooms and interior walls to set art in, had to use work arounds to add new variants to an existing art print product which was vry time consuming

Super easy to find products, add designs, and set up a store an integrate with Shopify.

It wasn't clear that I had to confirm the first order and have funding set up. This became clear, but would've like to know earlier in the flow/process.

The intergration of Printful and Shopify enable me to easily design sellable products with my painting art works and add them to an online store.

I genuinely hope someone from Printful’s technical team finally sees this.

I’ve been dealing with an unresolved Shopify connection issue for over a year. Multiple support agents have already confirmed:

* they can see the conflicting backend Shopify connection
* verification has already been completed multiple times
* customer service agents themselves do not have authority to manually resolve or disconnect the issue

Despite this, I continue being taken through the same repeated customer service loop with no actual technical resolution.

I’ve provided:

* repeated verification
* screenshots
* proof of ownership
* explanations regarding loss of access to an old domain email

Yet the issue remains unresolved while my business deadlines continue approaching.

I currently need to:

* order samples THIS WEEK
* sign up for the Growth Plan
* prepare for an important May 17 event

What has been most frustrating is not simply the technical issue itself, but the repeated contradictions:
first being told the issue can be resolved after verification, then later being told customer service agents cannot make the backend changes required.

At this stage, I am respectfully asking for direct technical escalation from someone authorized to resolve backend Shopify connection conflicts.

For comparison, Shopify and Printify customer support have both been significantly more responsive and solution-oriented whenever issues arose.

Ticket Reference: #4969314

I truly hope this matter can finally be resolved properly.

Printful is easy to connect with Shopify and very useful for creating print-on-demand products. The setup is clear, product synchronization works well, and the design tools are simple to use. It is a good app for small online stores that want to start selling without holding inventory.

I don't have a lot of experience with Print on Demand apps. I picked Printful because I saw good ratings for the quality of their output. I'm thrilled to report that my experience is the same. We have t-shirts, candles, playing cards, puzzles, aprons, etc etc and every single one has been of excellent quality. The printing is clear and sharp, no smears or runs. The items themselves are high quality, and they arrive in packaged very well. I'm 100% pleased so far!

No one ever responds to order inquiries. The platforms do NOT sync up at all, so you never really know the status of any of your orders. If you use chat, you just wait and wait and wait. If you email, you get no response whatsoever. RIDICULOUS.

Printful used to be great, but ever since expanding by merging with others, quality and speed of fulfillment has gone downhill, even when ordering the “fast shipping” items. Also, the prices are so high it doesn’t make sense for a start up to use them unless planning to sell high prices for the same items people can just get from Amazon for 80% less.

The integration is very easy to use. You edit the title, description, and product price, then add the product collection and tags, and publish the product to shopify. I sometimes take my own photos, so I upload them in shopify. It work perfect for me. Thanks!