Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

April 10, 2024

They have been great for years but just recently I was unable to log in to update a payment method. After weeks of back and forth with Printful Support, they could not fix the issue and I was losing money and orders. I realized that they were sending automated emails saying they are working on the issue with redundant links in the emails for a password reset which did not work properly. No humans were involved. They had no concerns, awareness or interest in solving this issue. I am in the process of transferring all of my procucts to another Print on Demand. This was shameful and costly.

COOOL CATS
United States
Over 6 years using the app
Printful replied April 12, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

April 13, 2024

first rate! I do wish there was more of a variety, but I am pleases.

Fandom-Made
United States
Over 3 years using the app
Printful replied April 18, 2024

Thank you for your review! We appreciate your feedback ✨

April 23, 2024

printful gives anyone a great opportunity to create designs to look like a professional with no cost.

LOVE CIG
United Kingdom
Over 1 year using the app
Printful replied April 25, 2024

We appreciate the feedback! 🧡

April 2, 2024

I cannot emphasize enough how impressed I am with Printful as an aspiring online retailer. Allow me to explain why this app has revolutionized my business:

1. User-Friendly Interface: Printful's interface is incredibly user-friendly. Whether you're an experienced entrepreneur or just starting out, you'll find it intuitive and easy to navigate.

2. The designing tools provided are exceptional, allowing me to effortlessly create unique designs for my products. Additionally, the "Manage the Video" feature is truly ingenious, serving as a powerful tool for promoting my merchandise. Although I encountered some difficulty with the color coding for inside labels initially, after some trial and error, I was able to figure it out. Overall, the experience has been excellent.

3. Uncompromising Quality: Printful never compromises on quality. While their product offerings may be smaller compared to some competitors, the attention to detail and superior product quality more than make up for it. And who can resist their embroidery options?

4. Seamless Connectivity: Printful seamlessly integrates with a wide range of platforms such as Shopify, Wix, Squarespace, WooCommerce, Etsy, Amazon, and more. Having multiple options is crucial, and Printful delivers. Connecting to my Shopify store was a breeze, and everything is automated, saving me countless hours of coding.

5. Branding Excellence: With Printful's white-label packaging options, I can effectively build my brand. The ability to have custom inside shirt labeling is a game-changer. Printful truly understands the importance of branding.

Printful is not just a print-on-demand service; it has become a valuable partner in my business journey. I wholeheartedly believe that Printful is an exceptional choice for anyone venturing into the world of print-on-demand.

Rockin Llamma Racing
United States
About 2 months using the app
Printful replied April 4, 2024

Thank you for taking the time to share your experience and the many kind words! 😊 We appreciate that you chose us as your partner and we're thrilled to be a part of your journey. Once again, we truly appreciate the stellar feedback! ⭐

April 5, 2024

I think this is a great app for print on demand. They have a wide selection of products and their delivery time isn't half bad, It could be improved on but I'm not mad. I think it rivals any other print on demand company and should definitely be considered by anyone getting into the POD business.

Almighty Apparel
United States
5 months using the app
Printful replied April 7, 2024

Thank you for sharing your feedback. We truly appreciate it. 😊

Edited April 6, 2024

Printful is awesome, but would like to have more creativity is every area of the products available.

but still an awesome company!

GetUp Motivated Apparel
United States
Almost 5 years using the app
April 20, 2024

Awesome integration, super user friendly, with so many products and options! Their base pricing is stellar, and with a subscription your profit margins can be even better. I might feel a little bad having such great profits per product, but with the high quality and quick shipping times I can sleep at night, lol. So far the product quality for all my orders has been exactly as expected or even better, and the sizing has been super consistent. Reliable and exactly as pictured time and time again, Printful has become the backbone of my brands manufacturing/supply pool.

SNEEZE//Rags
United States
About 2 months using the app
Printful replied April 25, 2024

Thank you for your fantastic review! 😊 We're thrilled to hear that you're enjoying our services. If you ever need assistance or have any questions, we're here to help. Thanks for choosing Printful!

March 24, 2024

The app is easy to use and reliable in terms of features and integration with Shopify. However, there are certain quirks that need to be fixed. E.g. if the seller choose to provide free shipping on the product, the cost should be carried to Shopify including the shipping cost from Printful as that would help the seller and Shopify to calculate profit correctly. Without this feature built in, sellers are forced to update each item variant's cost price one by one, which is a time killer.

HIKERUNNER.COM
United States
Over 2 years using the app
April 27, 2024

I love it overall, but not sure what happened to the platform and Shopify. I am struggling to figure out how to get from Shopify to Printful, so I can make an order. What changed?

Ryan Cronin
United States
Almost 7 years using the app
Printful replied May 1, 2024

Thank you for your feedback! We're thrilled to hear that you love our platform overall. Could you please reach out to us via email at feedback@printful.com and share more details about the issue? Our team will be more than happy to assist you in resolving this!

April 18, 2024

I have been using Printful for a while, and I have only had 1 incident where there was a print error. Customer service was fast and responsive and resolved the issue right away - top notch! The print quality on all the items is excellent, color is amazing, and overall good quality merchandise.

I do not sell t-shirts and clothing - I focus my products on tote bags, pillows, blankets, notebooks and stationary items that feature my art. So I don't have experience with their apparel, just the home goods and accessories.

I would like to see more model options with their mockups, but the ones they have are good for most of the products I use. My biggest complaint is lack of diversity of models - a large burly man modeling a dainty flowered blanket doesn't work! I would like to see both men and women and children model options (boys and girls) and variously colored people for each product, for example - not just one person that doesn't represent or reflect what I'm printing.

Overall, I am very happy with Printful. Great customer service, quality print, and quality products.

Kristin's Krafty Things
United States
3 months using the app
Printful replied April 25, 2024

Thank you for your detailed and positive review! 😊 We're thrilled to hear about your positive experiences with Printful. For any new feature, product, or other suggestions, you can submit a request on this page https://www.printful.com/feature-request This will help us to better track and organize all new requests and ensure that they're properly addressed!