Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and unique features like sleeve prints and private label branding. It's praised for its seamless integration with e-commerce platforms, user-friendly interface, and efficient fulfillment process. However, some merchants criticize its high prices, occasional unresponsive customer service, limited mockup diversity, and lack of sustainable clothing options. Despite some reports of slow loading times, its performance is generally seen as reliable and worth the cost.

March 5, 2024

My shopify store has used Printful for years and the quality is always top-tier and high. I am happy I went the drop ship route with printful through Shopify, it has saved us a lot of work.

BGU Brand
United States
Almost 2 years using the app
March 31, 2024

I have had a great experience with Printful. While when I began it was a learning curve, it wasn't a hard one.

When I had an issue with a selling platform, but didn't know where the error was coming from, Prinful's customer service went past just looking into 'their' side of things.

Aireal's Treasures
United States
17 days using the app
Printful replied April 4, 2024

We're thrilled to hear that you had a great experience with our support team! Our team is always here to help, whenever you have any questions. Thank you for the positive feedback! 😊

April 3, 2024

Do not like it preferred the way it was before the new updates very difficult to get to for templates.

JABHard
United States
Over 4 years using the app
Printful replied April 4, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

April 30, 2024

Printful has a wide variety of high quality products and a powerful, very easy to use Design Maker. Connecting your online store to Printful is extremely easy and shipping is made easy for you as well. All in all, I am very happy with the entire experience and the high quality products, which will only make you look good in the end.

The Doodle Factory
United States
22 days using the app
Printful replied May 2, 2024

Thank you for your positive review! We love making the creative process effortless for you and we're happy to hear that you were satisfied with the products. 💫

April 20, 2024

Easy to use and set up! Fast customer service! Smoothly runs my small business! Love it! Best dropshipping company around in my opinion!

Wish I Wasn't In This Club
Canada
5 months using the app
Printful replied April 25, 2024

Thank you for your amazing review! 🙂 We're delighted to hear that Printful has been instrumental in running your small business smoothly.

April 5, 2024

I would rate you guys 5 stars. Really good dropshipping i would always continue to recommend others to you.

Beauty Brand Kalel Superstore AB
Jamaica
3 months using the app
Printful replied April 7, 2024

We appreciate the positive review! ⭐

April 24, 2024

Very disappointed with the service I have experienced with the coffee mugs. I have had too many issues with the printing of the cups and I have troubleshoot several times with your team and still my problem hasn't been resolved. I am discontinuing my business because every time I reach out to your company you all make excuses and make it my fault. I don't like that kind of customer service.

PATRICIA L MOORE
United States
About 1 year using the app
Printful replied April 28, 2024

Thank you for leaving a review! We appreciate the feedback and we'd certainly be happy to check further on the mentioned orders that included the mugs. Please send us an email at feedback@printful.com and we'll investigate right away.

April 28, 2024

Overall very good for my needs.

The just launched embedded printful app in shopify doesnt enable me to work any faster. I cant tell which actions should be taken there that would be time saving. Training material or live walkthrough would have been nice to learn about what functions are available there.

Lost Tag
United States
6 months using the app
Printful replied May 1, 2024

Thank you for sharing your feedback with us! We're glad to hear that our platform meets your needs. We also appreciate your suggestion regarding training materials. We'll certainly consider this for future improvements!
If you have any specific questions or need assistance, please feel free to reach out to us directly via email feedback@printful.com. Our team is here to help and provide support whenever you need it!

April 11, 2024

So far, so good! I've got some products going and I am having the hang of it. I am going low budget with my fashion project and being self-taught helps a bit (also having a CS background helps a lot). I am looking forward working with Printful's API to adapt the product descriptions with my store's theme, but that's another topic. Keep up the good work Printful, you guys are helping a lot of people put out new fashion in this internet era.

Kranos Art
Canada
13 days using the app
Printful replied April 13, 2024

Thank you for sharing your feedback! We appreciate your kind words and wish you success with your fashion project! 😊

January 22, 2024

Absolutely love being able to add products and make my work flow so seamless... it really is a treat to have an idea, and have it loaded to the store just after creating. I would love more options for products, and better design features like font editors etc but for what it is, I think its amazing.

Get Better, Do Better, Be Better
United States
Over 1 year using the app