Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent quality, flexibility, and superior value. It's user-friendly, allowing easy design uploads, product customization, and online store integration. The app offers a variety of customizable items and advanced features like sleeve prints and private label branding. Its integration with Shopify simplifies order and inventory management. The design editor is efficient, and customer service is responsive and professional. The app also provides white-label packaging options for effective brand building.

March 21, 2024

I very much dislike the new shopify integration. It's too simplified and feels like I can't find anything. I also can't see any tracking data unless I open a new tab and navigate to the full site. Feels like and unnecessary change.

LOCALSIXONEFIVE
United States
Over 6 years using the app
Printful replied March 24, 2024

Thank you for sharing your experience with us! We appreciate the feedback and we'd certainly be happy to take a further look into the situation and hear more about it. Please send us an email at feedback@printful.com and we'll take a closer look.

January 23, 2024

I use 3 POD providers, but Printful has become my #1. I hardly ever consider the others anymore. Printful's customer service chat is great; they are very quick to answer any questions or concerns. The t-shirt print quality is excellent, too, as I have ordered many shirts for myself and family. And I've never had any of my Etsy or Shopify customers complain about the quality, in fact they've given great reviews. And during this past holiday season, Printful was able to keep up with the demand, where one of the other guys definitely wasn't. Very satisfied with Printful!

Zoey's Garage Art
United States
Over 1 year using the app
January 27, 2024

As far as my experience working with Printful is concerned, it is the best app out there for print on demand. The app is user friendly and detailed in process. Their designing tools are top of the line, easy to learn and apply. The "Manage the Video" facility is awesome and goes a long way to promote products. The product lines are of super quality. My only concern is the competitiveness of some of the products in the open market, in terms of pricing and subsequent profit margins. I would recommend the Printful app and Shopify platform to anyone, anytime.

Our Shopping Centre
Canada
5 months using the app
March 11, 2024

Printful takes a very long time to roll out new products that other sites offer, especially for women and athleisure/ swimming. My customers and I have had very good experiences with products, offers and shipping since 2020.

Non Standard Voyage
United States
Almost 3 years using the app
Printful replied March 14, 2024

We appreciate your feedback and we're happy to hear that you've had a great experience with us! We always want to make sure that the products we provide, will fit our quality standards before they can be purchased by your customers.

We would also love to hear your opinion, feel free to send us a message to feedback@printful.com. Your feedback certainly helps us improve and deliver top-notch service!

March 31, 2024

I have had a great experience with Printful. While when I began it was a learning curve, it wasn't a hard one.

When I had an issue with a selling platform, but didn't know where the error was coming from, Prinful's customer service went past just looking into 'their' side of things.

Aireal's Treasures
United States
17 days using the app
Printful replied April 4, 2024

We're thrilled to hear that you had a great experience with our support team! Our team is always here to help, whenever you have any questions. Thank you for the positive feedback! 😊

March 5, 2024

My experience with Printful has been great. They are easy to use and the integration with Shopify and WordPress has been seamless.

When it comes to creating products, I wish that they provided design templates.

Tanya's Tees & More
United States
Almost 3 years using the app
April 3, 2024

Do not like it preferred the way it was before the new updates very difficult to get to for templates.

JABHard
United States
Over 4 years using the app
Printful replied April 4, 2024

Thank you for your feedback! We would certainly be happy to take a look into the situation you mentioned. Please send us an email at feedback@printful.com and we'll be happy to help you further.

Edited April 16, 2024

Printful has been my favorite POD supplier. I love the ease of adding products with my own personal designs. They have great options in their catalog and prices are pretty good in comparison to others. Quality is great, I was really impressed with the hoody my mom ordered from my store for my husband's birthday. So much, I'm gonna have to order me one, so he can have it back, jk I gave it back already and ordered 3 samples of different shirts I designed. I'm super excited to see how they turn out.

Bold and courageous designs
United States
3 months using the app
March 20, 2024

Printful has so many tools available to help with starting your own business. It makes the process so much easier.

FROMDAGATE
United States
About 2 months using the app
Printful replied March 22, 2024

We're happy to hear it's been easy using our app!

March 25, 2024

It has several helpful apps at your service

Rockerella
Canada
Over 3 years using the app