Reviews (324)
I think that this app deserves more than 5 stars.
For 2 reasons
1.
The most important that is absolutely perfect for the need of a small e-commerce that doesn't need all the more advanced features that Zendesk Help Center for example can give; while doing this, it gives you a proxy url that allows you to seamless integrate in your store, and this is a key feature; plus, it has all the essential features that you really need and at the same time a very easy way to manage and customize them; everything is so easy to setup...
2.
It's almost incredible, but it's free. If I think that there apps that don't offer almost nothing and ask for your money... you find this great piece of code, and it's for free!
Really, really recommended. Thanks a lot Lukas from Help Center!
UPDATE April 6, 2017
Unfortunately I have to lower the rating from 5 to 3 stars.
I confirm the validity of the app but there have been two serious problems.
1. The verification code CAPTCHA suddenly stopped working. Software problems are common and occur and I can consider this acceptable even though clearly a program with 5 stars should not have these problems
2. What is really serious is that I have 4 well written email to the support by explaining clearly and repeatedly that the site can not be launched because of the problem of the app (customers can not write a message to customer service because the verification code CAPTCHA it works).
The support responded to the first e-mail then completely ignored subsequent email (one per day, not 4 on the same day).
The application is free ... but not for this should not work and the support should not respond to urgent requests.