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The support and dev team is truly excellent and they deliver top notch personalized support. I've had the pleasure of interacting with several of them since taking over a small to medium ecommerce business 6 weeks ago - each interaction has been superb. They are responsive, professional, and eager to help support stores of all sizes.

My first interaction was when I was still on the Free tier when I initially acquired the shop. I scheduled a meeting just to better understand their product at a high level. They blew away my expectations with a knowledgable and friendly rep that had two domain experts on standby to answer any niche questions I could throw at them.

My next interaction was when a live support agent chatted me inside of their app to ask if I had any questions - and I certainly did! The agent connected me with their internal dev team, and they were able to code me a custom solution all in the same day with no additional charges.