AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,238)

Overall rating
4.7
Counts per rating level
  • 80% of ratings are 5 stars
    994
  • 9% of ratings are 4 stars
    116
  • 3% of ratings are 3 stars
    31
  • 2% of ratings are 2 stars
    20
  • 6% of ratings are 1 stars
    77
All reviews
April 4, 2023

Unfassbar schlechte User Experience! Innerhalb der App "Retoure" wechselt es in "Tracking", sodass der falsche Plan gebucht wurde. Herausgeschmissene Zeit und Geld. Mega frustrierende App!!

Spirit of Island
Germany
15 days using the app
AfterShip replied April 4, 2023

I regret to know that you are not happy with the pricing.

Please accept my sincere apology for the experience you had. However, this is not the experience we want to provide to our users.

For the billing issue, we have already initiated the refund for you and you can now upgrade the to AfterShip Returns.

You are our valued user, and we are committed to providing the best support at all times. Hence we would like to discuss this further with you.

We are available 24/7. You can always contact us via the live chat option available on your account or email us at support@returnscenter.com.

We regret the inconvenience caused to you.

Regards,
Team Returns Center