Simprosys Google Shopping Feed

Simprosys Google Shopping Feed

Reviews (4,177)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
    4.1K
  • 1% of ratings are 4 stars
    56
  • 0% of ratings are 3 stars
    6
  • 0% of ratings are 2 stars
    9
  • 1% of ratings are 1 stars
    41
All reviews
April 11, 2023

This APP works not so well as you expected. I sync the feed to Google ads, some products always report error. Today I don't find any way to contact the service team, the email they never answer. Avoid this APP.

MaidesiteUK
China
Over 1 year using the app
Simprosys InfoMedia replied April 24, 2023

Dear Merchant,

Hope you are doing well.

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

We have already looked in your Google Merchant Center and found that the issue you are facing is raised due to the manual edits made for the product attributes in your Google Merchant Center directly. We have already fixed it for you even though it does not come under the scope of our app support.

Here is the screenshot of edits made in your Google Merchant Center:
https://tawk.link/59a93d84c28eca75e461d832/a/59673609621c3b0d3c265b05/8071aae654484f0c18675ff32848140fcd452f27/image.png

After fixing the issues, We have tried to contact you via Live Chat as well as also replied to the queries you have raised in our Support email box, bud did not get any feedback.

So can you please confirm if you still have any issues with the app or anything else?

You can also reach out to us via email at support@simprosys.com or use our Live Chat facility from the App interface using the "Get Support" widget.

Awaiting your reply.

Thanks,
Milan Vaghela
Simprosys Google Shopping Feed App.