Reviews (6,418)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.

November 13, 2024

This is by far the best app you will ever install on Shopify. No more running different apps for other platforms to sync products. Simprosys has it all.

What makes this app is the support team behind it. I would give them an extra 5 stars on their own!

OPULENT co
United Kingdom
4 months using the app
October 22, 2024

I've had great experiences with Simprosys. Their support will find a solution even if you require something that is not included in the app. Highly recommend.

Grimfrost Intl
Sweden
About 1 year using the app
October 18, 2024

It is a perfect and helpful app for managing your feed for ads and free listing. I like that I can only modify product titles and other attributes in the feed for better search results and don't need to change details on the Shopify store product page.
Also, support is very responsive. Recently, I had a problem related to tax calculation in Google ads, and they resolved it very quickly. It wasn't their fault; rather, it was associated with Shopify markets and how they calculate VAT. I highly recommend this app to anyone who wants to manage ads and free listings.
There are many different settings available, as well as connections to Facebook, Pinterest, and Bing ads.

Flexx International Ltd
United Kingdom
4 months using the app
October 18, 2024

I just started using this app so I can’t fully comment on it yet. But so far, so good! One thing is for certain, the customer service is ASTOUNDING. Ruchi helped me in getting some things set up and went above and beyond in making sure I got everything set up correctly. I wish all apps had this level of quality and customer care. Something that is sorely missing in this day and age. Two thumbs up from me!

REMUDA WESTERN WEAR
United States
About 2 months using the app
October 17, 2024

Excellent App. Using on 3 of my websites for not only managing the feed across GMC & FB, but also for conversion tracking.

What really stands out, though, is the outstanding customer service and response time.

Highly recommended

Beaumonde
United Kingdom
Over 1 year using the app
October 24, 2024

the most helpful and skilled people i couldnt run my business without them

Lush & More
United Kingdom
Over 2 years using the app
October 17, 2024

The app is excellent for syncing our catalog with Merchant Center. The customer support is outstanding. We received real-time assistance via chat as we were within their working hours, which is very efficient. Abhishek was incredibly helpful, staying 30 mins past his shift to complete our integration. Nilesh also provided great support with setting up feeds for additional countries and adjusting our current feed. Our feed is now approved by Google. Contrary to any negative claims, their customer support is both reliable and efficient.

Lumissence
Romania
6 months using the app
September 10, 2024

Simprosys has been always great in providing top notch support, we were advised to keep this app by a professional top Google ads agency highlighting the benefits of this app vs the Google shopping app.
Very please with the service which is fast and detailed and like to mention Riya Sawant for the great support.

Seginus Lighting
United States
Almost 5 years using the app
November 4, 2024

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.

every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

ChandeliersDecor.com
United Kingdom
9 months using the app
November 4, 2024

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.

every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

GraffitiWallArt
United Kingdom
9 months using the app