Reviews (4,175)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its ease of use and effective management of product feeds with Google Merchant Center. It features robust tracking and reporting, enhancing marketing decisions. The responsive support team is highly valued for their expertise and efficiency. Regular updates maintain functionality and compliance with Google's standards. The app also supports multiple channels and offers customization options, making it ideal for international sellers.

December 5, 2025

I use Simprosys Google Shopping Feed for a few years now in all my Shopify stores and I’m happy with their service and all the features in the app.
First, it's easy to manage products and find if there is any error in the Merchant center. Just to mention, my Feed is always categorized excellent in Google Merchant.
It’s easy to verify if the Google Ads Conversion Tracking is working.
In one of my stores I have had an issue because I’m using a post-purchase app and I couldn’t track those conversions. But Simprosys team was extremely efficient adding an additional script in my Shopify store to be able to also track the post purchase conversions, and now it's working properly.
Since I started with Simprosys they added so many updates, features and improvement that honestly I should spend a lot of time to describe everything here.
I do recommend Simprosys Google Shopping app to all selling online as without a proper tracking – ads campaigns cannot be optimized.

Gifts For Family Online
United States
About 7 years using the app
December 3, 2025

Highly recommended!
I’ve been using Simprosys Google Shopping Feed for three years, and it has been excellent. The support team is outstanding, and Sachin in particular always resolves even non-standard issues incredibly quickly and with true customer focus. A great experience every time.

NOKAYA
United Kingdom
Almost 3 years using the app
December 13, 2025

Simprosys is an "app" in name only-refreshing relic in a world dominated by AI with little or no human oversight by greedy corporations. IMO, it's more like an old fashioned customer service tech support with a dedicated staff of IRL human experts who don't treat people like they're daft for not being tech savvy. Simprosys is one of my favorite companies and my only paid app...I rarely give reviews, so why am I writing a review for a great little company at 5 am? Because I believe in giving credit where it's due and it's long overdue to thank and bring attention to Simprosys for a recent mayday rescue of our store and tiny business from a near fatal mess by a giant corporation.

After weeks of being ignored by "Giant Corp" Simprosy's reply to my email came quickly, with a full analysis, course of action to resolve it... was done in a few hours! It's more valuable today's Al dominated customer support departments in major companies that. I reached out to them with my first catastrophe about 4 years before subscribed, they replied promptly with helpful links, suggest related videos. They always resolved issue or walked me through how to do it myself. No sales pressure.

What sets the support staff at Simprosys apart from the usual "Einsteins" is that besides being professional, prompt and polite, over time, my "rescue" interactions with JAY built a rapport I thought couldn't be replicated. After Jay left, I was nervous about retelling my story to new people. Thankfully, the transition to SMRITI and ABHISHEK was seamless. They conveyed familiar calm and confidence- Simprosys attributes that reassured me to trust them to slay my catastrophies as always.

A sincere thank you to everyone at Simprosys from Storm and everyone at Wigging It Etc.

P} Written by Storm- 100%. 0% AI

Wigging It Etc
United States
Almost 2 years using the app
November 25, 2025

Extremely useful, great service - even when we removed Simprosys (due to our new ad teams custom connections) the team were more than happy to help to make sure the transition went smoothly.

Guernsey Flowers by Post
United Kingdom
About 3 years using the app
January 8, 2026

An excellent app for transferring product feeds to Google and Facebook. The support team is always ready to help and answer any questions. I had some difficulties setting up the data transfer correctly, but the support team got everything sorted out and corrected my errors themselves.

ElegantGemStudio
United Kingdom
5 months using the app
January 6, 2026

I have been using Simprosys for many years. This is the best app on the Shopify App Store. If you sell on Google, it's a must. Support is extremely helpful and responsive. Thank you so very much!

Lamb's Light
United States
5 months using the app
November 18, 2025

This app does require some time to configure and we only use it for Google Merchant Centre feed at this stage, but the support team have always been very responsive to any questions relating to the functionality and more importantly providing technical help in relation to Google Merchant Centre feeds, certainly more that the actual Google support team.

The Bush Company
Australia
6 months using the app
October 13, 2025

Used to be a great app, but now their customer service is terrible. I've contacted them five (!!!) times through Shopify, and they still can’t find my email. Complete letdown. I can’t recommend them—there are far more reliable apps out there.

FromPicToArt
United States
Over 3 years using the app
November 11, 2025

Excellent App & Outstanding Support!
Simprosys Google Shopping Feed is by far the best feed app I’ve used — easy to set up, accurate, and perfectly synced with Google Merchant Center. The support team, especially Sachin Vaghela, is outstanding — always quick, professional, and incredibly helpful. What I love most is that they constantly improve the app and add new features, making it better with every update. Huge thanks to the entire team for their amazing work — truly the best Google feed solution out there!

BioBodyBoost
United Kingdom
4 months using the app
October 13, 2025

I had been facing persistent issues with Google Merchant Center, where my products kept getting flagged and feeds were affected. Chirag went above and beyond to help me sort everything out quickly and professionally.

Thanks to his support, all my product listings are now active and GMC is live again. I truly appreciate the clear communication, fast response, and efficient troubleshooting. Highly recommend this app and team for anyone needing reliable support with GMC product feeds!

GUOCALI
France
Over 1 year using the app