Reviews (4,309)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
July 17, 2026

Stellar support,
I was helped by Aradhya Kapadia, he/she (I do not know) was very knowledgeable and answer all my questions with detailed answers and screenshots!!
In the end I resolved-all my issues quickly and the feeds are now up and running properly! As a result I am already noticing a small increase increase in traffic in just a few hours.
Thank you! and Thank you Simprosis for making things easier.

ecomarket.com
United States
10 months using the app
July 14, 2026

Excellent support and reliable app!

We had an issue with our XML feed, and the Simprosys support team helped us identify and fix it quickly. Their instructions were clear and easy to follow.

Great experience with both the app and customer support. Highly recommended!

Kincmo
United States
Over 1 year using the app
July 7, 2026

I can't thank the Symprosys Team enough for their outstanding support. They went above and beyond to help me resolve a complex Pinterest Merchant issue that I had been struggling with. Their knowledge, patience, and dedication were exceptional throughout the entire process.

Every question was answered promptly, every update was explained clearly, and they genuinely cared about finding the right solution rather than just providing standard support. It's rare to find a team willing to go the extra mile, but that's exactly what they did.

If you're looking for a company with excellent customer service, deep technical expertise, and a team that truly stands behind their product, I highly recommend Symprosys. Thank you again for your professionalism, commitment, and all the extra effort you put into helping my business succeed!

Thank You
Diana

Angelic Blessings
Germany
8 months using the app
June 29, 2026

Highly recommend.
Great support and flexible configuration

I have been in touch with their support and Nehal has been incredibly helpful throughout the setup process. Beyond the excellent support, the app itself offers real flexibility, you can apply custom settings and mappings for your Shopify store using metafields to store and manage product information.
Exactly what we needed for a more customized setup.

Cozmo
United Kingdom
Almost 4 years using the app
June 19, 2026

Great app, resolved my long term head of sync with Google merchant. All update in minutes rather than wating for days with the shopify Google channel app.

Customer service is excellent, thank you Devika!

iiCase Australia
Australia
Over 2 years using the app
June 17, 2026

We use this app across several our shops for ads management. Very good price in terms of benefits and ease of use you get with ads management. Support is beyond words! It's truly amazing and helps a lot if you need assistance!

Poly Bands
United Kingdom
5 days using the app
June 17, 2026

Simprosys is a very solid feed management app with a strong set of features for Google Shopping and multi-country feeds. It provides flexible rule-based setup, reliable product synchronization, and good control over feed structure, which makes it especially useful for scaling and managing complex Shopify stores.

A special thank you to Chirag and the support team. Chirag's suggestion helped us resolve an issue that we had been stuck on for over a week. The support was responsive, knowledgeable, and instrumental in finding a workable solution. Highly appreciated!

Lola&Lykke
Finland
About 6 hours using the app
June 16, 2026

Support is fantastic. They helped me apply automated minimum-pricing rules and optimize our GMC listing using clear, step-by-step instructions. If you're looking for a GMC solution, you've landed on the right app.

relix.shop
United States
2 months using the app
June 11, 2026

Excellent app and outstanding technical support. This app has helped us manage and work across multiple marketplaces. We encountered a minor issue, and the Simprosys team helped us resolve it quickly. Thank you for such a great product!

Kite
Poland
14 days using the app
June 7, 2026

I am extremely disappointed with this app, as it is currently not working for my store. I have attempted to contact their support team multiple times over the past few days regarding these issues, but I have yet to receive any response. The lack of communication and technical support has been very frustrating.

EaseEaseCurtains
Hong Kong SAR
9 days using the app