Reviews (4,365)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 13, 2026

Support here is genuinely excellent. Got a fast reply, and they stayed with me until everything was sorted properly instead of just pointing me to a help doc. Very patient and clearly know Google Shopping well.

The app does what it says, but the support team is what makes it worth it. Recommended.

Vonto.ae
United Arab Emirates
13 days using the app
August 10, 2026

Outstanding app and truly exceptional support. We run a large catalog with products that have 100+ variants, and Simprosys handles it flawlessly — every variant syncs to Google Merchant Center correctly, with automatic updates every few hours so our prices and stock always stay current.

What really sets them apart is the support team. They've been fast, patient, and genuinely knowledgeable every single time. They helped us resolve a tricky product-count discrepancy between data sources, set up a custom sync configuration for our large-variant products, and walked us through complex feed questions (item group IDs, identifiers, review matching) with clear, precise answers.

Special thanks to Zeel, Hemangi, and Nehal — you can tell this is a team that actually cares about getting it right for merchants. Highly recommend to any store serious about their Google Shopping feed.

Kenzey
United States
About 1 month using the app
August 7, 2026

Was previously having issues with Google Merchant Center and so glad I came across Simprosys. The service provided by Nilesh was phenomenal - he took the time to help configure my shopping feeds and troubleshooted all the issues. Product and service is top notch.

Golden Month
Australia
About 5 hours using the app
August 5, 2026

Cannot recommend Simprosys enough, it's a must for anyone running google ads and making sure your GMC stays healthy.

Also A+ customer support, I've had them help me a couple times and today Milan was excellent, he resolved my issue promptly.

Revera The Label
United States
4 months using the app
August 5, 2026

It's the gold standard in shopify merchant feed apps. Good customisation options, built in traffic, and excellent customer support.

First Mats Ltd
United Kingdom
Over 4 years using the app
August 4, 2026

The functionality is good but the support is terrible when things are not working. Support team do not properly investigate issues and advise things are working and tracking when they are not. The free trial was set to roll over to a paid plan when completed and as they did not do so, functionality and services we cut off, they were unable to restore the service, continuing to advise it was working when it was not. Great when it works, terrible service and lack of knowledgable or proactive support when it doesn't.

BARE Equestrian
Australia
About 1 month using the app
July 30, 2026

Migrated from the Google & YouTube channel to Simprosys across 12 market feeds (10 countries, 6 languages), the support team guided us through every step: matching product IDs to preserve our Google Ads campaign history, verifying feed labels in writing, and even diagnosing a conflict where the old channel kept re-enabling settings we had removed. Switch completed in 40 minutes with zero downtime on live campaigns. Outstanding support for the price. Highly recommended for multi-market stores.

WOODSTOCK ZAMBON
Italy
4 months using the app
July 30, 2026

Very useful app for keeping the google ads optimized without messing with the setup of our site. It functions as a nice middle layer. Great support team too.

Store Supplies
United States
7 months using the app
July 30, 2026

The support team was amazing. The Google Local Inventory feed is notoriously difficult to set up and meet all the requirements and mine kept having issues. Nehal, Aman and the other support team keep working with me until it finally got connected. They even opened a ticket with Google support and went back and forth with them on my behalf many times. Truly excellent service and I'm so happy to have my product feed finally stable and working on all channels.

Modern Bungalow Furniture and Design
United States
Almost 2 years using the app
July 28, 2026

Outstanding support from Meet Shah and the Simprosys team. Meet guided me through migrating from the Shopify Google & YouTube app to Simprosys, cleaned up the old feed, configured both the primary and Local Inventory feeds, and patiently answered all my questions. The support was professional, knowledgeable and proactive throughout the entire process. I highly recommend Simprosys to anyone looking for a reliable Google Shopping feed solution.

Clast
Australia
Almost 2 years using the app