Reviews (4,170)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use and effective syncing with Google Merchant Center, emphasizing its robust tracking, detailed reporting, and extensive customization options. The responsive customer support is frequently praised for quick issue resolution. Continuous updates enhance functionality, and its multi-channel capability supports feeds across various platforms, benefiting international sellers with global and multi-market support.

January 29, 2026

For complex stores with lots of products, where we face technical difficulties with Google Merchant, GA4 and integrations, this app and their team are a massive help. Their support team is FANTASTIC! Immediate response and straight to a solution, Smriti Sharma, knew exactly what was wrong and what to do about it.
We've had these issues going with our Merchant signals and API connections, for months! Costing us inefficiency in our ad campaigns and inventory headaches, not to mention hours lost in trying to figure out what was going on. Once we looked for support through Simprosys, Smriti looked beyond the app's interface, onto the back end of Merchant and our store and sorted out our problems. Amazing help!

Create Estate
Australia
Over 7 years using the app
January 20, 2026

Excellent customer service. Fast response time, explaining the issues and deploying rapid solutions. Using the Symprosys Google shopping feed for 4 years now, instead of the native Shopify feed. This app allows more customization, and tweaking your feed to get your products approved quicky in Google Merchant Center. We have increased our revenue with this app. I highly recommend.

Spectrum Laser Lights
United States
Over 4 years using the app
January 23, 2026

We moved to using this app several years ago and have found it works much better than the google channel.

Firstly it has great customer support and secondly you can refresh the product feed and meta fields so changed you make in shopify are pulled into your product feed in the merchant centre. There are many other features too where you can make changes to the feed without changing shopify.
I would recommend this app!

Bumbles & Boo
United Kingdom
About 3 years using the app
December 5, 2025

I use Simprosys Google Shopping Feed for a few years now in all my Shopify stores and I’m happy with their service and all the features in the app.
First, it's easy to manage products and find if there is any error in the Merchant center. Just to mention, my Feed is always categorized excellent in Google Merchant.
It’s easy to verify if the Google Ads Conversion Tracking is working.
In one of my stores I have had an issue because I’m using a post-purchase app and I couldn’t track those conversions. But Simprosys team was extremely efficient adding an additional script in my Shopify store to be able to also track the post purchase conversions, and now it's working properly.
Since I started with Simprosys they added so many updates, features and improvement that honestly I should spend a lot of time to describe everything here.
I do recommend Simprosys Google Shopping app to all selling online as without a proper tracking – ads campaigns cannot be optimized.

Gifts For Family Online
United States
About 7 years using the app
December 3, 2025

Highly recommended!
I’ve been using Simprosys Google Shopping Feed for three years, and it has been excellent. The support team is outstanding, and Sachin in particular always resolves even non-standard issues incredibly quickly and with true customer focus. A great experience every time.

NOKAYA
United Kingdom
Almost 3 years using the app
December 13, 2025

Simprosys is an "app" in name only-refreshing relic in a world dominated by AI with little or no human oversight by greedy corporations. IMO, it's more like an old fashioned customer service tech support with a dedicated staff of IRL human experts who don't treat people like they're daft for not being tech savvy. Simprosys is one of my favorite companies and my only paid app...I rarely give reviews, so why am I writing a review for a great little company at 5 am? Because I believe in giving credit where it's due and it's long overdue to thank and bring attention to Simprosys for a recent mayday rescue of our store and tiny business from a near fatal mess by a giant corporation.

After weeks of being ignored by "Giant Corp" Simprosy's reply to my email came quickly, with a full analysis, course of action to resolve it... was done in a few hours! It's more valuable today's Al dominated customer support departments in major companies that. I reached out to them with my first catastrophe about 4 years before subscribed, they replied promptly with helpful links, suggest related videos. They always resolved issue or walked me through how to do it myself. No sales pressure.

What sets the support staff at Simprosys apart from the usual "Einsteins" is that besides being professional, prompt and polite, over time, my "rescue" interactions with JAY built a rapport I thought couldn't be replicated. After Jay left, I was nervous about retelling my story to new people. Thankfully, the transition to SMRITI and ABHISHEK was seamless. They conveyed familiar calm and confidence- Simprosys attributes that reassured me to trust them to slay my catastrophies as always.

A sincere thank you to everyone at Simprosys from Storm and everyone at Wigging It Etc.

P} Written by Storm- 100%. 0% AI

Wigging It Etc
United States
Almost 2 years using the app
November 25, 2025

Extremely useful, great service - even when we removed Simprosys (due to our new ad teams custom connections) the team were more than happy to help to make sure the transition went smoothly.

Guernsey Flowers by Post
United Kingdom
About 3 years using the app
January 8, 2026

An excellent app for transferring product feeds to Google and Facebook. The support team is always ready to help and answer any questions. I had some difficulties setting up the data transfer correctly, but the support team got everything sorted out and corrected my errors themselves.

ElegantGemStudio
United Kingdom
5 months using the app
January 6, 2026

I have been using Simprosys for many years. This is the best app on the Shopify App Store. If you sell on Google, it's a must. Support is extremely helpful and responsive. Thank you so very much!

Lamb's Light
United States
5 months using the app
November 18, 2025

This app does require some time to configure and we only use it for Google Merchant Centre feed at this stage, but the support team have always been very responsive to any questions relating to the functionality and more importantly providing technical help in relation to Google Merchant Centre feeds, certainly more that the actual Google support team.

The Bush Company
Australia
6 months using the app