Reviews (6,418)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting ad performance and sales through efficient Google Shopping feed management. It features a user-friendly interface, seamless Shopify integration, and supports multiple advertising platforms including Facebook and Bing. Merchants value the real-time product updates, versatile feed options, and exceptional customer support, noting the team's responsiveness and helpful optimization tips.

November 4, 2024

The app has been giving us consecutive issues with price mismatch issues over almost a year, every time we contact the common things they says is:
do not use Shopify geolocation app popup
your micro data has issues and they every time fix it and still the issue exists.
they want us to override all Shopify market conversion prices from automatic to manual.

every single thing is done every time and the issue keeps on appearing the problem with them is there senior management is just not bothered and they put everything over to the juniors who just have basic know how or they are just not bothered at all. every single website we have is same issues, I would not recommend them at all although we are stuck with them and cannot switch as of now as its too much of a work for now. Typical problem with Indian companies the moment they become big everything goes to junior staff who is not bothered I wont say not capable they are just non serious.

BabiesDecor
United Kingdom
8 months using the app
November 15, 2024

Great experience with the team helping clear up Merchant Centre issues. Communication was excellent and what was discussed was fulfilled to 100% accuracy. Would recommend using Simprosys to others for sure.

SHEET STORY
United Kingdom
9 months using the app
September 11, 2024

The support and knowledge from the Simprosys team is second to none. All issues I had were quickly resolved over email and even video conferencing. Highly recommend this app over the free Google and Youtube channel app where there is little to no configuration possible.

MAYS GEMS
Australia
About 1 year using the app
October 21, 2024

Great service, always willing to help. Solution is fantastic. Never any issues.

Wave Spas USA
United States
Almost 3 years using the app
October 28, 2024

We've been using the Simprosys Google Shopping Feed app for our Shopify store, and it's been a game-changer for our advertising strategy! The app is incredibly user-friendly and makes it so easy to set up and manage our Google Shopping feeds with just a few clicks. It supports multiple feeds, which has allowed us to tailor campaigns for different regions effortlessly.

What really sets Simprosys apart is the amazing customer support. Whenever we've had questions or needed help, their team has been responsive, knowledgeable, and genuinely committed to helping us succeed. They even provided proactive tips to optimize our feed, which helped improve our ad performance and CTR significantly!

This app has made our Google Shopping campaigns much more efficient and impactful. If you're serious about scaling your Google Shopping efforts, Simprosys is a must-have tool. Highly recommended for any e-commerce business looking to drive more sales through Google Shopping!

Libelté
France
18 days using the app
September 24, 2024

I'm planning to use Google Automated Discounts through this app and since my submission has just been approved by Google, I cannot really review the app itself, however, customer service is massively five stars! They always promptly reply my emails and help me out when needed.

Sol Deli
Hungary
About 2 months using the app
September 4, 2024

the app is excellent, but the costumer support is beyond amazing. just with a simple click to access the live chat the response time is pretty fast. an the agent (Abhishek Tiwari) is well trained as he did solve my technical query in less then 10 min

RitualsofMorocco
United Kingdom
Over 1 year using the app
October 8, 2024

The simprosys app is a great app with all the needed features to support our google Ads etc. Excellent customer experience from Sachin who was supportive to us in looking into our requirements and providing the needed support and guidance, with patience, attention to details and great knowledge of the app. A valuable addition to the Team, keep it up!

masteroutdoorcooks
United Kingdom
4 months using the app
November 15, 2024

Good app, easy to use.
Ashvin gave me perfect customer help.

Azura New York
United States
Almost 5 years using the app
October 21, 2024

Love the App - been using for 2 years for GMC and Bing. Works a lot better than the native apps and support time is superb!

Tiny Home Equipment
United States
About 2 years using the app