We have been quite happy with both the performance of this app and the tech support offered by its developer. They usually get back to an email request within a few hours and take time and effort to sort out your problem. Their staff are helpful and knowledgeable. We had previously used Shopify's own feed app which proved to be a nightmare and managed to get us banned from Google Merchant Center for a while. In fact I have heard that from several Shopify store owners. So coming from that background, this app provides a welcome relief. I would recommend this app for anyone who wants to implement a hassle-free, easy to manage feed for Google, Instagram/FB.
Very Supportive! I had a problem on my merchant centre in the mid night and emailed the developer about it. He replied in 10 mins with suggestions on how to fix it. I applied his suggestions and my merchant centre get back from suspension in just an hour! Amazing Job! Thank you so much!
That's exactly the kind of app I wanted to have to manage the google shopping feed. Had to try a few apps, but this one finally works flawlessly and the support team is great! Look no further, if you're in need for a google shopping feed app, this is it!
good support team, flexible app, great for google shopping feed management. Recommend for different e-commerce business sizes
The Shops @ Go Your Own Way
This is a great all-around store-to-ad-platform product data feed. So far I've interfaced it from Shopify to Google Merchant Center (GMC) and from Shopify to Microsoft Merchant Center (MSMC). AFAIK, one can't (yet) do that directly from Shopify without an intermediary such as the SimproSys feed. I do have one suggestion for improvement: Some products qualify for MSMC but not for GMC because of differences in the de facto image compliance rules between these two platforms, for which MSMC may issue waivers but not GMC. Some vendors require their logo to be displayed on the main product image but GMC doesn't allow this. The current SimproSys solution is to submit (sync) all of your products from your Google Shopping collection in Shopify to both platforms, then quickly go through the process of excluding certain products from GMC within the SimproSys app. A much cleaner, set-and-forget solution from the user's point of view would be to allow the user to define a GMC-specific Shopify collection and an MSMC-specific Shopify collection. Then all of the products in each collection get periodically synced to their respective advertising platforms without extra urgent user effort that one could easily forget to do. Hope this helps!
The app has some really good features, perhaps a bit klonky and pretty tired and outdated in design and layout, but the biggest 'no' is that nearly none of the feeds actually work with Google ads. Always full of errors that are not related to the Shopify listings missing any details but to errors in the app structure; tags, GTIN and categories don't assign to the right place in google settings. Support is poor and never seem to respond.
Saint and Sofia EU Ltd
Fantastic, well functioning app. Does everything as described. The Support is also excellent, very responsive, and very thorough. Best Feed app on Shopify App Store.
Le Magasin du Chien
the support of this app is very nice and very helpfull, they help me a lot to correct issues in my feed.
Good app, easy to set up. You can watch explanations on every single step, which is convenient for beginners. Excellent customer service, they provide support straight away if you have any questions. Highly recommended.
Love this app! Easy to use and exactly what you need for your Google Campaigns. Alot of good guides and the Support team is AMAZING! Highly recommend if your into Google Marketing.