ParcelWILL Order Tracking

ParcelWILL Order Tracking

Reviews (2,308)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
All reviews
April 26, 2023

Pros: Can be integrated with many other apps like help desk
Cons: tracking status shown is always delayed, sometimes cannot detect the right courier
Price: Not cheap
Customer service: Great.

DWARFLAB
Hong Kong SAR
4 months using the app
CWILL replied April 27, 2023

Hello, DWARFLAB!

Thank you for providing us with your feedback. We are deeply sorry if our service did not meet your expectations. We have arranged a specialist to follow up all your requests and please know that we would be happy to arrange a conversation with you and our team to discuss your feedback, and you can reply to this e-mail to let us know how we could contribute to improving . We are interested in hearing your opinions and suggestions. At Parcel Panel, we are devoted to your success, and we are constantly striving to improve so that we are a better fit for your business's goals and standards.

Looking forward to your response!

Best regards,
Parcel Panel