Reviews (9,070)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
All reviews
Edited August 13, 2026

Customers cannot find my store on this app. Plus shoppay tries to force customer into only using it. Shopify need a one-page checkout so that customers can CHOOSE the payment method they want to use. Plus they hold hostage my products reviews. This is a shopify product. Why aren't the product reviews synced to my website? Instead were expected to pay even MORE to have the reviews synced to our website. And this used to be free and we have PAY to get customers to see our product on the shop app. Nothing but greed.

Western Soul®
United States
Almost 6 years using the app
Shopify replied August 24, 2023

Thank you for leaving your review. If you're having trouble with your Shop account I recommend reaching out to our support team here (https://shopify.link/bmyj) so that we can review this with you. In the meantime, this guide (https://shopify.link/qLx8) can help you ensure you've got the Shop sales channel set up correctly so customers can find you on the app. Also, if you're interested in the one-page checkout I recommend entering your email address into the form at the botton of this page (https://shopify.link/zyxB) to be considered for early access. That being said, with the current checkout customers can choose the payment method they want to check out with, even with Shop Pay enabled. -Erin, Shop Support