Reviews (329)
There are several areas where MageNative fell short for me. First, the platform did not provide any support in creating the initial design for the app. I was restricted to using their preset UI or cloning my web UI, which limited my ability to offer a unique, native mobile experience for my customers.
I also noticed significant loading times whenever the application was opened, which impacted the user experience and could potentially affect customer satisfaction.
Furthermore, I found their customer support to be wanting. The team appeared overstretched and lacked a firm understanding of my specific needs and concerns. I needed to integrate Facebook and Google SDK, but I'm still waiting for a response from them. This delay has been frustrating.
Lastly, the absence of a dedicated manager for my project was disappointing. I found myself frequently interacting with non-technical staff who seemed unaware of the details of my project, which led to further delays and miscommunications.