Reviews (402)
I'm sure this app works fine if you're using Shopify Payments, but when you can't they make you do a workaround to mark orders as paid. This also means that you have to enter amounts manually into the pin terminal, and this subsequently creates mistakes and is generally a tedious task.
Hello Mail & Female, thank you for your feedback. We understand that you are not using the Shopify Payments Gateway and are experiencing issues with using our card readers with the POS app.
To use our card readers with the POS app, you will need to set up the Shopify Payments Gateway. However, if you prefer to use a third-party gateway and buy a card reader that is not from Shopify, you can still do so. You will need to set it up as a customer payment type, and you can find more information about this in our help center.
Please know that Shopify POS tracks the fact that there was an order and the amount of the order, while the external credit card terminal actually processes the payment separately from Shopify. Using the custom payment option in the POS app would be specifically for record-keeping purposes.
