PC ‑ Custom Product Options

PC ‑ Custom Product Options

Reviews (1,022)

Overall rating
4.7
Counts per rating level
  • 89% of ratings are 5 stars
    907
  • 5% of ratings are 4 stars
    52
  • 1% of ratings are 3 stars
    10
  • 1% of ratings are 2 stars
    10
  • 4% of ratings are 1 stars
    43
All reviews
July 13, 2023

Not Good Customer Service. I have a problem with the theme but I have been waiting for more than 1 week and no one has solved it

Style My Pride
Vietnam
About 3 years using the app
Product Customizer replied July 14, 2023

Hi Style My Pride,

We’re very sorry that it is taking so long to resolve the issue with your theme. This is not representative of the customer service that we intend to provide and we are committed to resolving this for you.

The specific theme that you are using has Ajax components that omits data from the cart. There is a potential fix that we can implement, but we will need to work with your theme developer. We are reaching out to you to coordinate a meeting with your theme developer so that we can jointly determine a resolution for the issue.

Stephanie and the Customer Support Team