BSS B2B Wholesale Solution

BSS B2B Wholesale Solution

Reviews (946)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
    887
  • 3% of ratings are 4 stars
    30
  • 0% of ratings are 3 stars
    2
  • 1% of ratings are 2 stars
    5
  • 2% of ratings are 1 stars
    22
All reviews
July 20, 2023

Who can I speak to about the billing? I have been charged $50.00 when I deleted the app within the 14 day trial as it was too difficult to use - can someone please contact me to get the charge removed from my shopify bill thanks.

Tuhi Stationery Ltd
New Zealand
About 1 month using the app
BSS Commerce B2B Suite replied July 24, 2023

Hi there, this is Jonas from BSS Commerce. So sorry for the inconvenience that you faced.

However, kindly understand that this is subscription and according to the system, you will be charged if you step on Shopify billing cycle. In your case, you have already finished the trial and stepped on the first billing cycle.

Hopefully, you can reach us out at sales@bsscommerce.com so that we can assist much further and help you revise your experience!