BSS: B2B & Wholesale Solution

BSS: B2B & Wholesale Solution

Reviews (951)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its B2B sales management on Shopify, praising its volume discounts, custom pricing, and VAT adjustments. They appreciate the customization options, seamless integration with Shopify themes, and responsive customer support. The user-friendly interface simplifies pricing management for various customer groups, and its reliability and regular updates match Shopify's developments. It's also noted as a cost-effective alternative for global B2B transactions.

March 27, 2025

After spending an entire day trying to troubleshoot an issue with the discount code field disappearing during checkout, Jonas from the BSS support team resolved it in under 10 minutes. He immediately understood the problem, knew exactly what needed to be done, and guided me on applying the fix without any back-and-forth. Incredibly efficient and knowledgeable. Excellent support — thank you, Jonas!

Earth Buddy Pet
United States
4 months using the app
February 12, 2025

We only use a very small part of what this solution offers in total. That however works very well. The support from the team and their devs is outstanding and probably the biggest reason to recommend the app.

Aviationtag
Germany
Almost 3 years using the app
March 5, 2025

Working with BSS Solution is the perfect Shopify Plus replacement that has been easy to use. The app is incredibly well-designed and does exactly what you need it to do. Anytime I’ve needed assistance, their customer service team has been quick to respond and always ready to help during operational hours. A special shoutout to Jonas—his expertise and support have been invaluable. I’m truly ...

AH DIST
United States
3 months using the app
February 11, 2025

The app works really well for us, but the real stars here are the support team!

Jonas went above and beyond to help me this morning with a shipping issue I thought was related to BSS. It turned out to be caused by another app, but that didn’t stop Jonas from dedicating his time to finding a solution. He was patient, thorough, and incredibly supportive - he genuinely couldn’t do enough to assist ...

Stonelux Paints
United Kingdom
About 1 year using the app
February 18, 2025

This app is good. A lot of customizations that you can add to your store in order to sell to B2B customers right away. Not all features are self adjustable, but customer support is very helpful and attentive. Emma from support really helped a lot with everything we needed.

Ran Gov
United States
7 months using the app
January 20, 2025

I am incredibly satisfied with the service from BSS Commerce and can confidently give them a well-deserved 5-star review!

From the very first interaction, everything went flawlessly. The team not only answered my questions quickly and professionally but also resolved the technical issues with my Shopify store effortlessly. The way they addressed the compatibility issues on the product pages ...

AE-trading
Netherlands
11 months using the app
Edited March 21, 2025

I had given this app 5 stars for having so many different functions. Unfortunately, the app is too invasive to the theme's code and any small change can break your website. I followed the team's instructions step by step to remove one of their functions safely, resulting in 404 pages when you clicked on any link or product. They apologised and fixed the issue first thing in the morning, but the ...

INFERNO BODY JEWELLERY
Greece
About 1 year using the app
April 17, 2025

I've been using this Shopify app for a few months now, and while every app can have occasional bugs or hiccups, what truly sets this one apart is their exceptional customer support. Every time I’ve encountered a technical issue, big or small, their team has been incredibly responsive, helpful, and available, often resolving problems faster than expected.

A special shoutout to Jonas, who has been ...

Udibox
Italy
24 days using the app
March 7, 2025

The app is amazing but in order to let the customers have the best experience i’ve talked to the team for some front end customizations.

First time it was Jonas that tooks care of my requests and he was so good in order to give me all the answers I needed. The customer service is at a very high level.

Then he let me speak with the dev team and Mida was my guy. In few days he made everything I ...

Apes Lab
Italy
About 1 month using the app
March 27, 2025

Very helpful app and great and quick support.

- Registration form incl. upload option for files
- Customer e-mails with information on registration upon activation
- The option to set up tax exemptions

We are very satisfied! In the future, it will hopefully be possible to import prices so that they don't have to be maintained manually and the multilingualism needs to be expanded.

eitech
Germany
About 1 month using the app