BSS B2B Wholesale Pricing

This app has been a valuable solution for managing specialised pricing across different customer groups. Whenever we've encountered an issue or had a question, the BSS team has been incredibly responsive, knowledgeable and quick to help. Their willingness to troubleshoot and work through challenges with us has made implementation and ongoing management much smoother. We've greatly appreciated their support and professionalism, and would happily recommend the app to businesses looking for flexible pricing functionality backed by great customer service.

Excellent support and a very useful app. We use the EU VAT exemption feature, and the BSS team helped us ensure that our free gift remained correctly priced at €0 during the tax-exempt checkout flow. Lux was extremely helpful, responsive and patient throughout the process. She explained everything clearly, recorded a test video and helped us confirm that the setup was working correctly. Highly recommended!

This app is Fantastic, it works exactly how we needed and the customer support is great. I work on different hours then the BSS team, but they still respond within 24 hours of ticket request and 99.9% of the time there is a fix, and that .1% that is not fixed they have spent time and money to fix and come up with a correction for that one issue.

Unlimited Business price list for our wholesale and business clients is a must and for the price it is a steal of a deal.

Thanks to Tom for his help and all his customer support team.

Regards,
Jason
Steren Solutions

Ines was AMAZING. I've worked with a lot apps through Shopify. By far this was the best service I've ever received. The amount they charge for this app supersedes the support you'll receive. They are also very responsive. I needed the app initially because Shopify discontinued our original form. At first I was apprehensive about changing but this was even better than what we had before. I'll be a lifelong customer.

They don't support the features in their app. When a feature didn't work, we asked for assistance and rather than fixing the issue they told us that they don't support the feature anymore (even though there's no indication anywhere that the feature has been deprecated, and their support article on the feature was updated less than a month ago). Support told us that the solution would just be to "avoid" that feature. lol.

We’ve had a great experience using the BSS app to manage our website pricing. We use the Price List and Volume Pricing features to control our special pricing, as well as the API features for our integrations, and the app has worked really well for our needs.

The support has also been excellent. I recently had an issue and Lux was incredibly kind, responsive and efficient. She understood the problem straight away and had everything resolved within a matter of minutes. It’s great knowing that when we do need assistance, there’s such a helpful and knowledgeable support team available.

Highly recommend BSS for both the functionality of the app and the quality of their customer support!

I wasn't sure at first if I had set up the app correctly, but everyone at the company (especially Lena!) have been so helpful and working with me to get everything working exactly how we want it. I like that there are so many options for including/excluding products and collections and should make it easier to streamline our wholesale process. Definitely recommend!

Hands down the best B2B app available!

What stands out most about this app is its incredible flexibility. It effortlessly adapts to unique business workflows, pricing structures, and custom store requirements where other apps fall short.

Equal to the functionality is the customer service truly stands out. The support team responds remarkably fast and actually takes the time to deliver real, tailored solutions instead of copy-pasting generic answers. Whenever a technical hiccup or integration challenge popped up, they jumped right in, investigated thoroughly, and got everything working seamlessly.

If you need a reliable B2B app backed by an amazingly helpful team, look no further! We use this for any client account that needs a wholesale app that's not on Shopify Plus.

Easy to use, quick to set up, and excellent support. I've used multiple B2B solutions over the past decade, and so far BSS B2B has been the best one by miles.

What really stands out is the support. They respond quickly, actually answer your questions, and help you work through any issues instead of just pointing you toward documentation and expecting you to figure everything out on your own.

If you're having trouble finding a B2B solution that's easy to understand and actually works, you can probably stop searching. BSS B2B has been a great experience for us.

I have just started using the app, primarily utilizing the volume pricing feature to display our tiered wholesale rates. Compared to other plugins, I find the functionality and logic here to be superior, which is why I ultimately chose this app. The support agents are also highly professional; they provide solutions and responses to my requests and even proactively coordinate with their internal teams regarding development needs. Special thanks to Sebastian and Lux.