Reviews (798)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive B2B features such as wholesale pricing and bulk orders, which are cost-effective alternatives to Shopify Plus. Key functionalities include a wholesale registration form and custom pricing options that integrate smoothly with existing systems. The app is praised for its reliability and user-friendly interface, simplifying the management of customer registrations and pricing visibility. Exceptional customer support, particularly from team members like Emma, Jolie, and Jonas, is frequently highlighted for their responsiveness and effective problem-solving. Merchants appreciate the app for enhancing user experience and increasing site visits, providing a valuable solution for B2B needs.

August 16, 2024

This fixes one of our main issues, a new account registration form. Now we are able to screen applications before we accept new wholesale customers, and promote a new account section to drive business.

Installation was a breeze with a team of BSS B2B developers writing code and making everything fall into place. Thanks Jonas for the great service.

Beeswax Works Wholesale
Canada
10 months using the app
July 24, 2024

The B2B Wholesale Solution by BSS is a well thought through application for our Shopify store. It is allowing us to manage our B2B clients in a professional manner. The team at BSS has bent over backwards to help us customize our UI and follow our branding concepts and even went beyond the call of duty to help us fix some glitches that we had on our site, which had nothing to do with the BSS implementation. The team headed by Jolie did an amazing job. I thank them for their professionalism, and their great attitude. Regardless of being half way around the world, it seemed as if they were next door. Congratulations to Jolie, who did an amazing job of caring and following up on details, and to the BSS team who worked tirelessly and quickly to entertain all my customization. Thank you guys, you all did an outstanding job! Well Done!

Bonito Shapewear
United States
7 months using the app
BSS Commerce replied July 30, 2024

Thank you so much for your 5-star rating!

We are thrilled to hear that you are enjoying using our B2B Wholesale Solution for your Shopify store. It's wonderful to know that our team, especially Jolie, provided you with such a positive experience and excellent service. We truly appreciate your kind words and are delighted that you found our customization efforts helpful.

Thank you for recognizing our hard work and dedication - we are so grateful for your support!

September 26, 2024

We are using this app for custom B2B pricing and thanks to the fast integration support of Emma and CuongNM we now have everything working perfect with our Theme. Can only recommend the app and the good support.

P4 Care
Germany
10 months using the app
BSS Commerce replied September 30, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 16, 2024

After downloading many apps, I finally found BSS! Really easy to set up, the best is customer service, they are really kind and friendly, always open to answer your questions and help you customize to your needs. Special thanks to Emma!

Chamaleon Studios
United States
3 months using the app
September 26, 2024

The App works very good. Had some problems while installing bit everything was solved quickly with the support. the support is very professional and fast solving.

iAM4u Germany
Germany
5 months using the app
BSS Commerce replied September 30, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 23, 2024

I definitely recommend this app because I was looking for the ability to sell to both businesses and consumers around Europe for ages and I could not find anything. With this app customers will be charged VAT if they do not have a business and for businesses the VAT will be deducted. I also want to thank Jonas for really helping me with setting the app to my store and making sure everything worked correctly. Definitely recommned the app and definitely Jonas is the guy you can definitely trust to do the right job!

Coanda Air
Greece
19 days using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 27, 2024

The app is easy to use and offers many options.
Namyr was very kind and helpful, even though it was overtime. It took some time, but finally my problem was solved. thank you once more for the help! :)

Belnatur
Hungary
29 days using the app
BSS Commerce replied September 30, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 27, 2024

The team at BSS is very responsive and helpful. Not only were they able to help me seamlessly implement the software on my theme, but they were able to work with me through complex scenarios and offer custom coding solutions to meet my needs.

The tool is also very dynamic and offers a variety of solutions for anyone that would like to layer a B2B solution on top of their current Shopify store. In order to offer wholesale solutions directly through the Shopify native platform, it is very expensive (I believe $2,300 per month) and this solution is a very cost effective way to offer this to customers at a small fraction of that cost.

Thank you for being a great partner BSS!

Amherst Beverages
United States
10 days using the app
BSS Commerce replied September 30, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 14, 2024

BSS: B2B Wholesale Solution has all the features we were looking for, and more. It's easy to use, and their customer support (especially Namyr) is truly great. Any issue I ran into so far, they have addressed it quickly which allowed us to get up and going quickly. I like how customizable it is.

The only challenge is that their customer support operates on the opposite time zone than where I live in EDT. That said, I just logged in at night for a bit to get quick answers. After demo'ing a handful of other apps, BSS: B2B Wholesale offers a great value. The support team really makes me feel like I have a partner vs. me just being a customer.

ARIA Parts
United States
19 days using the app
BSS Commerce replied September 19, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 28, 2024

The wholesale registration form feature of this app is exactly what our company needed as we are strictly B2B. Pairing this app with the BSS Lock Passcode Pricing app works perfectly. BSS has been a huge help with resolve a couple of small snags and Emma has been super responsive and extremely helpful. We're looking forward to using more of the features of the app once our website is live. Highly recommend for any companies who sell B2B or offer wholesale options and do not want to upgrade to the Shopify Plus plan. Ask for Emma, she's fantastic!

Dimensions Skin Care Distribution
United States
About 1 month using the app