BSS B2B Wholesale Solution

Alena and Ruby went above and beyond when helping us integrate the app on an unsupported theme. Their development team helped edit the theme directly and carried on making updates until it met our business requirements. I'm very happy to give them a 5* review for the BSS B2B solution and the effort they put in will keep it being an integral part of our solution for a long time to come.

Great service and an excellent overall experience working with the BSS support team. They were professional, responsive, and extremely helpful throughout the entire process. Every required functionality was supported efficiently, and any queries we had were handled promptly.

The system delivers exactly what is needed for B2B operations, and the support team ensures smooth implementation and ongoing assistance. Definitely worth the investment.

Highly recommended for anyone looking for a reliable B2B solution!

We are using BSS B2B Solution for our business and we are extremely satisfied with both the app and the support team.

The app offers powerful B2B features that perfectly fit our needs, especially the pricing management and customer-specific functionalities, which help us manage our wholesale operations smoothly and efficiently.

We recently experienced a technical issue, and Emma and Lux from the support team assisted us. They responded very quickly, were highly professional, and resolved the problem in no time. Their communication was clear, friendly, and solution-oriented throughout the entire process.

It’s rare to find such fast and dedicated support. Emma and Lux truly made a difference and gave us great confidence in continuing to use BSS B2B Solution for our business.

Highly recommended!

We've found the BSS B2B solution a really useful app for handling our client's wholesale/trade requirements. It's a very powerful and flexible tool that has so far been perfect for doing all that our client needs. And, most importantly, the support they provide is beyond belief - thanks again, Alena, Raymond, Jeff and Anne - you guys are brilliant!

I find BSS B2B well worth the money. Easy for wholesale customers to sign up, and easy to navigate in the backend.

I recommend this app for all business looking for a cost efficient way to manage wholesale accounts.

All very promising at first however after time you will realise this app messes with the code of your site and their developers have to constantly play with the theme code to fix issues. This is all whilst they say everything is fixed and working.

We had to build our theme again from scratch because of the code from this app broke our site. It’s as a shame because the interface is very easy to use however our whole site crashed for multiple days because of the BSS code.

We used this app for customer discounts, alongside other apps for different features.

Everything worked great however one weekend around two months ago the whole website stopped loading.

They then said repeatedly over a couple of weeks that everything was fixed when it wasn’t (each time I provided screenshots and videos to prove the site was still broken).

We can no longer use the first theme this app was installed on as it doesn’t load and they couldn’t fix the problem even though their app caused it….

They eventually found a cause which was the BSS app clashing with code from another app. This wasn’t an issue for some time until randomly they started clashing.

Once the site was back live, the discounts stopped showing in customer pages and only in the checkout. They kept repeatedly saying this issue was fixed when it wasn’t.

There was then another issue not related to another app that stopped the site from loading which they fixed by changing more core theme code.

When I asked them to remove all code, they told me they had, when they hadn’t…. I had to ask multiple times and provide screenshots to prove their code was still in our site.

This app is too risky to use. Look at other one star reviews and you’ll see similar issues. They ask you to write a nice review straight away before things go wrong..

If you're looking for b2b app then BSS B2B is a great app as they fulfil all the area that we actually wanted and even they do customization as per the suggest which is most interesting part. their customer support is awesome as well.

As a newcomer to the B2B online merchanting world, the team at BSS B2B has been brilliant to enable it to be as successful as possible. Ines has been extremely helpful in understanding our specific needs and working them through with us to ensure our Shopify site is working as it needs to in conjunction with the BSS B2B app. I would recommend this app for its ease of use as well as knowing that there is a helpful, supportive and responsive team behind you. Thanks again Ines!

Needed an app to accommodate wholesale customer demand and BSS B2B Wholesale Solution was exactly what we needed. The modules are easy to configure and if you need support, Hill, Hannah, Phoebe, and developer team are there to assist.

Amazing wholesale B2B app with outstanding customer support. The developer team is amazing, not only helping with the app setup but also assisting with customising specific aspects to suit our business needs. Communication was clear, fast, and genuinely helpful throughout the entire process. Highly recommended for anyone running wholesale on Shopify.