Reviews (848)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive B2B features, including wholesale registration, custom pricing, and tailored offers. It integrates seamlessly with Shopify, enhancing functionality and user experience. The support team is noted for their quick and effective issue resolution. Additionally, it's seen as a cost-effective alternative to more expensive platforms, improving B2B management and customer satisfaction efficiently.

October 4, 2024

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

Brand Activate x Proximo
United States
8 days using the app
November 1, 2024

Through this app I was able to create a registration form where we are qualify new applicant to access our platform - Easy to configure.

HF DISTRIBUTION
United States
21 days using the app
July 24, 2024

The B2B Wholesale Solution by BSS is a well thought through application for our Shopify store. It is allowing us to manage our B2B clients in a professional manner. The team at BSS has bent over backwards to help us customize our UI and follow our branding concepts and even went beyond the call of duty to help us fix some glitches that we had on our site, which had nothing to do with the BSS implementation. The team headed by Jolie did an amazing job. I thank them for their professionalism, and their great attitude. Regardless of being half way around the world, it seemed as if they were next door. Congratulations to Jolie, who did an amazing job of caring and following up on details, and to the BSS team who worked tirelessly and quickly to entertain all my customization. Thank you guys, you all did an outstanding job! Well Done!

Bonito Shapewear
United States
7 months using the app
BSS Commerce replied July 30, 2024

Thank you so much for your 5-star rating!

We are thrilled to hear that you are enjoying using our B2B Wholesale Solution for your Shopify store. It's wonderful to know that our team, especially Jolie, provided you with such a positive experience and excellent service. We truly appreciate your kind words and are delighted that you found our customization efforts helpful.

Thank you for recognizing our hard work and dedication - we are so grateful for your support!

November 12, 2024

I am extremely satisfied with the prompt responses to my questions and the excellent handling of my requests by Customer Service. Their quick turnaround time and attentiveness to my needs have been impressive. The team's efficiency and professionalism have made my experience truly outstanding. I highly appreciate their dedication to providing top-notch service.

Urban Daizy
United States
16 days using the app
November 13, 2024

good app, thanks so much for Jolie's help, always provides us with timely support, it is easy to set, and there are so many function waiting to be mined and used, highly recommended.

NIIMBOT
Hong Kong SAR
14 days using the app
August 23, 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
United States
21 days using the app
BSS Commerce replied August 26, 2024

Thank you for the 5-star rating!

We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.

Feel free to reach out to us anytime.

October 2, 2024

Great app for B2B and for „BOGO“ (Buy one, get one). Very responsive support, especially Jonas. I highly recommend this app.

raumbox
Germany
7 months using the app
BSS Commerce replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 1, 2024

The app was simple to install and the team was very reliable and responsive to some small challenges we encountered. Everything is running smoothly, and we are happy to have this tool at our disposal!

Christina Magdolna Jewelry
United States
About 2 months using the app
BSS Commerce replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 16, 2024

A quality app with the reasonable prices. 

PROs: support 24/7 (short delay), quick&easy UI/UX, lots of B2B options. Suitable for very large, itemized orders.

CONs: speed issues, when you store has multiple other apps installed.

There are some minor compatibility issues, but the dev team works hard to fix them.

Meanwhile, we've been working with Namyr from the BSS support. She is a very helpful person regardless of the issue reason.

Ply Online
Australia
10 days using the app
BSS Commerce replied September 19, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 23, 2024

The BSS B2B Solution app is easy to use and has lots of great features, such as tiered pricing with quantity and amount breaks (most apps only have quantity breaks), extra fees, order limits, and lots more. Emma and the BSS team are also very helpful and responsive. They helped us integrate our theme quickly and did a great job. Keep up the great work!

ZEITBIKE
United States
5 days using the app
BSS Commerce replied September 26, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!