Reviews (829)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its B2B features, especially the wholesale registration form and custom pricing options, which are noted for their user-friendliness and effectiveness. The app is praised for its performance and exceptional customer support, with team members like Emma and Jolie highlighted for their efficient service. It offers a cost-effective solution with features comparable to more expensive platforms, suitable for small to medium-sized businesses. The customization and integration capabilities further enhance user experience and streamline operations.

October 24, 2024

The application is very easy to use, and everything works perfectly. Additionally, the support is very responsive; I particularly appreciated Jolie's assistance with custom-built features.

Piquet Carrelage
France
3 months using the app
October 2, 2024

The support is outstanding. We have a really complicated use case and are still in the last preparations for the launch but the support is always really fast and helpful. They are doing everything they can to make this app work for us.

dieFITMACHER
Austria
About 1 month using the app
BSS Commerce replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

August 23, 2024

I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.

JLA Hospitality
United States
21 days using the app
BSS Commerce replied August 26, 2024

Thank you for the 5-star rating!

We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.

Feel free to reach out to us anytime.

October 4, 2024

Using all three of the BSS apps for my store to gain a B2B functionality way out of the box for Shopify. Jonas has been there every step of the way, whether it's a code fix, or simply helping navigate using these apps to the fullest. Great products, but even greater support!

Brand Activate x Proximo
United States
8 days using the app
August 12, 2024

App is a little pricey, but the customer service is great! This app allows us to customize our shopping experience, which we love!

NNJ Designs
United States
11 months using the app
November 1, 2024

Through this app I was able to create a registration form where we are qualify new applicant to access our platform - Easy to configure.

HF DISTRIBUTION
United States
21 days using the app
August 20, 2024

I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect.

We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it.

Response was amazingly fast!!

Yunomi.life
Japan
21 days using the app
BSS Commerce replied August 23, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 2, 2024

Great app for B2B and for „BOGO“ (Buy one, get one). Very responsive support, especially Jonas. I highly recommend this app.

raumbox
Germany
7 months using the app
BSS Commerce replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

September 16, 2024

A quality app with the reasonable prices. 

PROs: support 24/7 (short delay), quick&easy UI/UX, lots of B2B options. Suitable for very large, itemized orders.

CONs: speed issues, when you store has multiple other apps installed.

There are some minor compatibility issues, but the dev team works hard to fix them.

Meanwhile, we've been working with Namyr from the BSS support. She is a very helpful person regardless of the issue reason.

Ply Online
Australia
10 days using the app
BSS Commerce replied September 19, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!

October 1, 2024

The app was simple to install and the team was very reliable and responsive to some small challenges we encountered. Everything is running smoothly, and we are happy to have this tool at our disposal!

Christina Magdolna Jewelry
United States
About 2 months using the app
BSS Commerce replied October 4, 2024

Thank you so much for such a valuable review.

It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.

Wish your business all good!