Reviews (798)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its comprehensive B2B features such as wholesale pricing and bulk orders, which are cost-effective alternatives to Shopify Plus. Key functionalities include a wholesale registration form and custom pricing options that integrate smoothly with existing systems. The app is praised for its reliability and user-friendly interface, simplifying the management of customer registrations and pricing visibility. Exceptional customer support, particularly from team members like Emma, Jolie, and Jonas, is frequently highlighted for their responsiveness and effective problem-solving. Merchants appreciate the app for enhancing user experience and increasing site visits, providing a valuable solution for B2B needs.
Refine
-
By rating
App is a little pricey, but the customer service is great! This app allows us to customize our shopping experience, which we love!
I am very satisfied with the App so far, mainly because the customer service team is excellent. Their responses are very timely, and the service is thorough. There were many CSS style adjustments that I didn’t even request, but they noticed and helped me make the changes. I am very grateful for that. Since Shopify themes update quickly, sometimes the App may have compatibility issues, which I think is completely normal. The quality of the customer service is what really matters. My customer service representative, Jonas, was very patient in listening to my requests, and they were able to resolve most of our issues within the same business day. I highly recommend this App.
Thank you for the 5-star rating!
We are thrilled to hear that you are very satisfied with our app and the excellent customer service provided by our agent, Jonas. Your positive feedback on the timely responses, thorough service, and proactive CSS adjustments means a lot to us. We strive to deliver top-notch support and we appreciate your recommendation.
Feel free to reach out to us anytime.
I have had it installed for a few weeks now and so far our wholesale clients are finding … not noticing it at all which is perfect.
We needed a customization for cart questions visible differently for different customers and they showed us how to edit the code to allow it.
Response was amazingly fast!!
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
What can I say? Awesome team, go above and beyond to get everything working as it should and then add in customisations we requested (and did a great job on that, too).
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
I’ve had a great experience with B2B Solution, thanks to Emma. Whenever I’m confused about functions or setups, Emma is quick to help and always clears up my questions. Her support has been really helpful.
One suggestion is to create a video explanation for common issues or setup processes. This could further assist users in understanding the platform and reduce confusion.
I highly recommend B2B Solution for their excellent customer service.
great app with a lot of features from the beginning and more and more features getting added.
The support team is very helpful and fast. great support!
Thank you for the 5-star rating!
We're thrilled to hear that you find our app great with a lot of features right from the start, and appreciate the continual addition of new features. We're also pleased that you had such a positive experience with our support team.
Thank you for your kind words and for choosing our app!
The support is outstanding. We have a really complicated use case and are still in the last preparations for the launch but the support is always really fast and helpful. They are doing everything they can to make this app work for us.
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!
We have been working with Jolie from the BSS team; she has been amazing! Even though there is a time delay every question, comment, or small issue we have had she or her team has been able to take care of it. We wanted to let potential B2B customers know we offer wholesale pricing and for the B2B customers we already have, we wanted them to be able to go to our website anytime and see their pricing 24/7.
The Price List app is exactly what I was looking for. It is easy to manage and easy to setup. I needed a little help with integration with my theme, but Emma at support and the development team were able to get me up and going in about 12 hours. All follow up questions have been responded to very timely.
Thank you for your 5-star rating!
We are thrilled to hear that you found the Price List app easy to manage and set up. We appreciate your kind words about our support team and development team.
Should you need any further assistance, please don't hesitate to reach out.
After running into many apps that offer a bunch of things in a misleading way that at the end they are not able to fulfill, I ran into this beautiful app and awesome support theme that lead me in every single step of the B2B side integration. They are able to customize a lot of things to leave the store very functional with a B2B side which was what I was looking for.
100% recommended, they are very very professional and the support replies in a timely mannner
Thank you so much for such a valuable review.
It has been our pleasure to help you out so far. If you might need any further support, don't hesitate to contact us again at "support-sbc@bsscommerce.com" or via our Live Chat from the app.
Wish your business all good!