Reviews (5,945)
Overall rating
4.8
August 16, 2023
Any purchase we've had through the Shop Channel has ended up being a fraudulent purchase resulting in financial loss and emotional turmoil.
Nest and Sprout
Canada
Almost 2 years using the app
Shopify replied
August 19, 2023
I'm sorry to hear about your experience with fraudulent orders, and I understand that it must have been stressful to handle. Unfortunately, fraudulent orders are a possibility regardless of the channel. To help prevent this type of activity going forwards, I recommend checking out our fraud prevention guide here: https://shopify.link/Qe1p. -Sophia, Shopify Support