Shopify Marketplace Connect

Shopify Marketplace Connect

Reviews (1,910)

Overall rating
4.2
Counts per rating level
  • 79% of ratings are 5 stars
    1.5K
  • 4% of ratings are 4 stars
    72
  • 2% of ratings are 3 stars
    33
  • 2% of ratings are 2 stars
    40
  • 13% of ratings are 1 stars
    250
All reviews
August 22, 2023

This app has stopped us from getting any sales on Amazon for 6 months. Its help center has had 6 months to resolve it and is still unresolved. Their help center keeps saying to reauthorize Amazon, which we have done (more than 20 times) and it still keeps advising the same issue. Our Amazon store is working perfectly. Nothing wrong there, only the app.

Pop Up Wine
Singapore
13 days using the app
Shopify replied August 23, 2023

Thanks for your feedback,
As per our communication, this is an Amazon account level issue. This needs to be resolved directly with Amazon. We do not have access to Amazon accounts.
Please reach out once you have resolved the Amazon account issue.
This 1-star review is unrelated to Shopify Marketplace Connect app.

Nikki