Reviews (2,013)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline inventory and order management across multiple channels, particularly praising its robust eBay integration for easy syncing and listing management. Features like bulk edits and custom field mapping, along with HTML support for eBay descriptions, enhance store manageability. Customer support is noted for being responsive and effective, especially during initial setup, making it essential for expanding online business presence.

January 3, 2025

I only use eBay and Etsy right now but eBay cross-listing has been the best thing ever. I REALLY hope that Codisto and Shopify are able to add more retailers like Poshmark, Mercari, Grailed etc... for us 2nd hand resellers. Overall the eBay app is FANTASTIC! With it being fully integrated, the titles, inventory, pricing, and it being listed on eBay update so fast. I think this is the biggest gamechanger to Shopify compared to other platforms.

Etsy on the otherhand is a great experience but can sometimes send the wrong info (like the wrong picture in the shopify order). OR sometimes never updated the inventory properly.

I will be utilizing Walmart, Target, and Amazon soon once I start selling my own branded stuff. No matter what business you are, you should be cross listing! Literally, if you don't think it belongs on Etsy cause its "not handmade", who cares! List it!

Souf Crowns
United States
About 1 year using the app
January 15, 2025

This is the best Shopify-to-eBay listing tool I’ve found so far, especially for its mapping feature. The CX team is professional and provided excellent support via live chat with almost no waiting time.

ShopShops
United States
About 1 year using the app
December 23, 2024

I had an issue with Shopify Marketplace Connect and reached out to live chat for help. Mark assisted me, and he was fantastic! He quickly identified the problem and guided me through the solution step by step. His expertise and friendly attitude made the whole experience stress-free. Thanks to Mark, my issue was resolved in no time. Excellent support!

Filipino Grocery Store
United Kingdom
Almost 2 years using the app
November 14, 2024

Great experience! We are using the Support chat very often and always is someone available. Also via email are great people who are happy to help!

vidaXL-DE
Netherlands
Over 3 years using the app
December 5, 2024

Five (+) stars not necessarily for the app - that is what it is - but for the awesome customer service. I'd been struggling with an issue for a couple of weeks. The support team jumped in, understood my issue, and helped me resolve things in short order. Their assistance was GREATLY appreciated.

Annapolis Maritime Antiques
United States
Over 1 year using the app
November 11, 2024

Now I understand better how to use this APP after chatted with support. I find this APP is more valuable than when it was under Costido. Now I can manage my Amazon, eBay, and Walmart in one place.

Berkling
United States
5 months using the app
December 25, 2024

This was a fantastic app when we first started, but as our SKUs grew the app's limitations started to show. We have had major issues with the app randomly changing stock levels to zero and delisting 4000 items. Ive reached out to customer support 20 times and nobody is able to figure it out and even was told at one point I should use another option. Seems like this is a great option if you have low expectations and a small inventory. Disappointing.

412 Comics
United States
11 months using the app
December 4, 2024

Great support for any and all issues with the app! Super quick solution provided for a rare issue we experienced.

Bob Gnarly Surf
United Kingdom
Almost 2 years using the app
October 17, 2024

This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I really had a better understanding, I was very happy with this app.

Captive Decals
United States
5 months using the app
December 5, 2024

I'm new to Market Connect and Shopify. When I needed help learning how to use the app, Joy B and the team at Market Connect were extremely helpful. They took the time to answer my questions and even walked me through certain tasks when I needed the extra help. In addition, they even set me up with a custom template for some of my products. The customer service has been 5 stars all the way! I can't recommend Market Connect enough.

Mixed Bag Comics
United States
11 days using the app