Reviews (1,962)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.
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Shocking support, the app does not work and has bugs that prevents products being listed on Amazon. How they can charge you for something their app simply cannot deliver.
"Rain" did a wonderful job of explaining my issue and providing a quick fix if it ever occurs again on other products—a great attitude for a confused customer. got me back on track.
Thanks, JIM
myconservativemugs.com
Fantastic app, works as intended, and the support team are all amazing should you ever need help. They're fast and helpful and always go above and beyond :)
thank you for all your help. I never would’ve been able to get Etsy connected without you.
Adrian assisted me in exporting Shopify products to Amazon from start to finish. He explained each step clearly and made the process easy to understand. Adrian was professional and helpful throughout, providing excellent support.
So far i´ve been having a great experience with them! Deff worth it! Amazon team don´t really know what they are doing half the time lol so when i contacted their support they really didn´t know how to help but marketplace connect has been there for me since day one helping me out and troubleshooting everything. Their great costumer service defiantly worth it! Oh and their customer service is also 24/hrs. Their team is amazing! Thanks again
Jeff was super helpful and explained everything very well!
After struggling with errors we were getting for ebay, Harryl quickly supported us though a call to ensure we cleared all our questions and the existing errors that our products had. Extremely satisfied with how Harryl was super friendly and helpful and didn't give up on helping until the outcome was positive. I highly recommend the app.
Thanks for your review!
We are here 24/7 to support, please reach out anytime!
Nikki
I use this for eBay and it is pretty buggy. I estimate I have to create a ticket with support monthly for bugs. Resolving the errors always involves me fixing the bugs which takes up my time despite them being issues with the app. For $29 a month it is way overpriced
I've received great assistance. With being a new marketplace connect seller, I've been able to get assistance with every aspect of the process. Lyn was such a great help!