Reviews (2,062)

Overall rating
4.2
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value the app for its robust multi-channel integration, enabling seamless inventory management across platforms like Etsy, eBay, and Amazon. They praise its user-friendly interface and effective customer support, which enhances online business operations. The app excels in processing orders and updating listings quickly, although its bulk editing feature could use improvement. Merchants appreciate the time savings and reduced effort in managing multiple marketplaces.

February 18, 2025

Mike was were knowledgable and quick to fix an issue I 've been dealing with for a month
Thank you!
Maria

Pots & Patterns
United States
3 months using the app
December 4, 2024

Great support for any and all issues with the app! Super quick solution provided for a rare issue we experienced.

Bob Gnarly Surf
United Kingdom
Almost 2 years using the app
January 29, 2025

Most helpers are knowledgable - they go above and beyond to find accurate answers. Like you and me, they are learning to find ways to bridge the gap between Shopify and Amazon. They have resources to find answers that we aren't able to access or find. 4 out of 5 times they are super helpful.

The Blended Oasis
United States
About 1 month using the app
December 5, 2024

I'm new to Market Connect and Shopify. When I needed help learning how to use the app, Joy B and the team at Market Connect were extremely helpful. They took the time to answer my questions and even walked me through certain tasks when I needed the extra help. In addition, they even set me up with a custom template for some of my products. The customer service has been 5 stars all the way! I can't recommend Market Connect enough.

Mixed Bag Comics
United States
11 days using the app
December 16, 2024

poor support and as you grow eventually it will start to mishandle and not pull things and improperly list as the amount of listings and data grows it gets worse and worse beware it will start well and then ruin your business entirely.

Spend Less Store
United States
Over 2 years using the app
February 5, 2025

Be Aware of malicious activities. they gained access to our account and changed product prices causing us to sell a lot of units at a very low price, which had a negative profit, and we lost money. They also tried to change our bank account details to steal our money.

we reported this app to Amazon and asked to remove authorization.

if you read this review, please don't make the mistake of authorizing access to this app on Amazon, it was the worst decision we made. We could have lost complete access to our Amazon account. fortunately, only lost a few products instead of the whole account.

Nirlon
Israel
3 months using the app
Shopify replied February 12, 2025

In response to your feedback,

We reserve the right to defend against the accusations made to Shopify.

We do not steal money, nor do we change merchants' bank accounts. We have reached out directly to offer further assistance regarding these allegations.

Nikki

January 16, 2025

Kind of annoying.The app keeps randomly unlinking my Etsy listings, which throws off inventory counts between both shops. When I try to reconnect or relist, it won’t let me because the item is already marked as "listed." The only way to regain full functionality seems to be routinely removing the listings, unpairing the secondary shop, uninstalling the app, and starting fresh by reinstalling it.

Exxtended Image
United States
About 1 year using the app
December 5, 2024

Noel M. provided outstanding support, successfully modifying the inventory limit we can send to eBay—an important improvement for our operations. Everything is now running smoothly, and I feel confident knowing that if I need assistance with fixes or modifications, I can rely on their support.

Highly recommended!

RES LLC Store
United States
4 months using the app
November 11, 2024

Now I understand better how to use this APP after chatted with support. I find this APP is more valuable than when it was under Costido. Now I can manage my Amazon, eBay, and Walmart in one place.

Berkling
United States
5 months using the app
January 13, 2025

I've only been using this app for a month and it has been great for listing stuff on ebay - it even resulted in some sales since my ebay store gets more traffic at the moment, BUT...

it seems to have imploded - inability to correctly edit ebay templates (hello, blank screen that references a liquid file that doesn't exist in my theme), Syntax/JSON errors, listings that don't show up in the marketplace connect listing management, etc... pretty frustrating since some of my prices on shopify are dynamic.

d.jemmes
United States
About 1 month using the app