Reviews (2,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its ability to manage inventory and orders across multiple platforms like Etsy, eBay, and Amazon, enhancing operational efficiency and market reach. Features such as cross-listing products and inventory synchronization are highlighted, alongside effective bulk editing tools. The customer support, especially the live chat, is commended for its quick and helpful responses, making it a valuable tool for expanding online presence.
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Great experience! I had to contact them a few times about eBay integration and each time the response was fast and on point. All issues were fixed right away.
Awesome service, they went above and beyond to help me.
It takes a long time to get your head around it but once the app is working its great, The support team especially Jeff have been fantastic. Thanks so much for your help :) x
Very nice experience! I really liked that I got quick support even as I'm just starting out! Thank you.
lyn with marketplace connect helped me fix a coouple issues with my items even when it was nothing to do with there app. All of my issues needed to be fixed on the shopify side and Lyn helped me through that! And all of this on thanksgiving morning :) So far extremely happy with the App
Easy to use (once you understand how to use it!) and support has been really good.
I was help by MarkL. He answered my questions and explained everything so well. He even told me if I had other questions, I could ask for him. I will recommend this app to everyone.
Not a seamless experience, especially when it comes to Amazon, but certainly a lot better than individually managing each channel. And the customer service has been great!
This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I ...
Pro:
- Support replies quickly
Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just ...
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