Reviews (2,066)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its ability to manage inventory and orders across multiple platforms like Etsy, eBay, and Amazon, enhancing operational efficiency and market reach. Features such as cross-listing products and inventory synchronization are highlighted, alongside effective bulk editing tools. The customer support, especially the live chat, is commended for its quick and helpful responses, making it a valuable tool for expanding online presence.

October 17, 2024

This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I really had a better understanding, I was very happy with this app.

Captive Decals
United States
5 months using the app
February 20, 2025

Awesome support,
quick and reliable,

thank you John O!!

Keyzys.net
Malta
About 2 months using the app
October 16, 2024

This solution is amazing! We switched from a costly third-party software to list our Shopify products on eBay, and this is a huge improvement. It lets us customise our eBay descriptions with HTML, making our store more appealing. We can map custom eBay fields to metafields, so we only need to create products in Shopify, and Marketplace Connect handles the rest. The continuous updates and new features make this software even more valuable.
The support is also amazing, Adrian and the rest of the team always help me out with issues, requests or questions.

Blackmore IT
United Kingdom
5 months using the app
October 25, 2024

Dom was a super star helping me get everything right in my listings. I could not have done it without him. He was very patient and very detailed. My products published while I was on the chat with him.

Treezyn
United States
8 months using the app
November 7, 2024

Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on their marketplace.

Garden Elements
United States
4 months using the app
November 20, 2024

A tricky problem sorted out fantastically by Adrian. Great service

EveryTool UK
United Kingdom
Over 2 years using the app
January 12, 2025

It does not recognize the variants of each product. I've been figuring this out for a month now but it never gets corrected.

Glite Jewellery
United Arab Emirates
17 days using the app
Shopify replied January 17, 2025

Thank you for your feedback,

We have reached out with further information on the product in question which is now showing correct variations.

Please reach out to the support team anytime.

Nikki

November 11, 2024

"Rain" did a wonderful job of explaining my issue and providing a quick fix if it ever occurs again on other products—a great attitude for a confused customer. got me back on track.
Thanks, JIM

myconservativemugs.com

MyConservativeMugs
United States
About 1 month using the app
November 11, 2024

thank you for all your help. I never would’ve been able to get Etsy connected without you.

GWYN'S HUB: TSHIRT, NOVELTY, AND BOOK SHOP
United States
3 months using the app
Edited January 17, 2025

This app doesn't provide anywhere close to what you'd need to implement these integrations smoothly... Barely any proper mapping, import, or export tools for products.

EDIT: In response to the below comment, I would gladly delete this review if I'm wrong. I have been back and forth with your support, and they have told me specifically "The Color and Size variations from Shopify won't sync" and "need to be manually entered". To expect users to manually enter data that already exists in Shopify is simply not using it as "the source of truth" as claimed. Variant options like color and size are critical for the apparel industry and are going to be required for virtually every marketplace integration and the data is literally already in Shopify, but the app won't map it.

Fresh Produce Clothes
United States
4 days using the app
Shopify replied January 17, 2025

Thank you for your feedback,

Your Shopify Catalog is the source of truth so no requirement to import directly into Marketplace Connect.

We have our bulk edit screen to manage updating multiple listings and our support team is available 24/7.

Nikki