Reviews (2,067)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its ability to manage inventory and orders across multiple platforms like Etsy, eBay, and Amazon, enhancing operational efficiency and market reach. Features such as cross-listing products and inventory synchronization are highlighted, alongside effective bulk editing tools. The customer support, especially the live chat, is commended for its quick and helpful responses, making it a valuable tool for expanding online presence.
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Awesome support,
quick and reliable,
thank you John O!!
Not a seamless experience, especially when it comes to Amazon, but certainly a lot better than individually managing each channel. And the customer service has been great!
Pro:
- Support replies quickly
Con:
- Unable to help & unwilling to admit that they don't know
- Unable to connect you to the correct channel of support from the start
- May not respond to everything you asked but insisted that they did.
- Expect a thumbs up for the chat review even though 0 problems have been solved.
- Chat reviews are NOT anonymous looool = They don't want to hear you out. Just ...
Thank you for your feedback,
A Senior Support agent will reach out directly to review and understand the issues concerned.
Naturally we want to resolve any ongoing issues,
...
This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I ...
Signed up to integrate with Target+ after 2 months it still doesn't work. The team is polite but will not give insight into when they will get things working. This doesn't seem to be a priority for them. I don't even know why they offer this integration it it never worked in the first place, they are just wasting everyone's time. Shopify should not allow apps that are not tested and working on ...
Dom was a super star helping me get everything right in my listings. I could not have done it without him. He was very patient and very detailed. My products published while I was on the chat with him.
It does not recognize the variants of each product. I've been figuring this out for a month now but it never gets corrected.
Thank you for your feedback,
We have reached out with further information on the product in question which is now showing correct variations.
Please reach out to the support ...
A tricky problem sorted out fantastically by Adrian. Great service
This solution is amazing! We switched from a costly third-party software to list our Shopify products on eBay, and this is a huge improvement. It lets us customise our eBay descriptions with HTML, making our store more appealing. We can map custom eBay fields to metafields, so we only need to create products in Shopify, and Marketplace Connect handles the rest. The continuous updates and new ...
"Rain" did a wonderful job of explaining my issue and providing a quick fix if it ever occurs again on other products—a great attitude for a confused customer. got me back on track.
Thanks, JIM
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