Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.
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Can't seem to set mine up - either an issue with the asin or sku.
Great concept, just unfortunately doesn't work for me so will try the old fashioned way of manually adding the products to Amazon.
This app has saved me hours of my time by simplifying the process of listing from Shopify to eBay. Also, the response from support is excellent!
Support is 5 star for sure. They helped me when I needed it which is important in business.
Shopify marketplace connect is too good. Its saving a lot of my time and its free inbuilt feature of Shopify. Thanks to Joy as he helped so nicely.
Im new to Shopify but never had this type of e-com software. Thanks to Shopify.
Not secure. There is an integration issue with Walmart, and customer support requested we share private API key pairs and secrets in plaintext. Unimaginable.
Despite having 24/7 customer service available via chat, I am yet to receive any resolution to the issues I am facing. The responses I get are limited to a single email per day, either requesting additional information or stating that I will be updated on the progress. The core issue is a SKU mismatch on all the items. If you are trying to run a serious e-commerce business, this platform may not meet your needs. I was informed that my case was forwarded to an engineering team that appears to be non-existent. very disappointed !
If you are just getting started, don't use this app!!! It's a normal nightmare to sync it with Amazon and eBay if you haven't configured your products on Shopify (nobody will tell you that) - It's definitely not newbie recommended and not as straight forward as they want you to think it is.
Until today (23/08/2024) I haven't been able to send a single product from Shopify to Amazon - there's always an error somewhere! Not great!
Very clear and concise instructions.
App creates order for FBA but does not updates Shopify inventory. HORRIBLE APP
Thanks for your feedback,
When a fulfilled by Amazon order (FBA) is created on Shopify, Amazon automatically adjusts the inventory of the product from their Fulfillment Center.
Therefore, Marketplace Connect does not need to make any adjustments, as Amazon handles the inventory updates.
Please reach out if you have any further concerns,
Nikki
Mariel helped me navigate setting up eBay linking products with the bulk edit function in Shopify. The help was awesome and when I asked further questions she answered in an easy to follow manner. Thanks Mariel!