Reviews (1,886)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its customer service, ease of use, and effective multi-marketplace management. They appreciate the responsive support team and user-friendly interface that simplifies syncing products across platforms like eBay, Amazon, and Walmart. Features such as robust inventory management and bulk editing are noted for preventing overselling and easing the management of multiple listings. It is recognized for its seamless integration with Shopify and enhancing online sales management.

Edited August 7, 2024

I have tried this app support couple of times.

Today I had Carlo and Aron and Mariz to help me with a listing issue with Ebay and Etsy.

I greatly appreciate his willingness to help .

Thank you

Gimbills.com
United States
3 months using the app
May 16, 2024

The support I received while setting up Marketplace Connect was FANTASTIC! I tried to get everything sorted out by myself for days but wasn't getting anywhere. Jay figured out what was causing the errors and got everything up and running smoothly for me in no time! I really couldn't have asked for better service.

The Daydreaming Brunette
United States
9 months using the app
May 20, 2024

Very good service from dale in the support chat. i wish he could help me everytime. Very quick to solve the issue even though it was somewhat technical I my end. Thumbs up to dale

Lighter USA
United States
9 months using the app
June 21, 2024

Very patient and went above and beyond my simple questions. He has great probing and problem-solving skills.

Battery Specialists
Australia
Over 1 year using the app
July 23, 2024

Excellent support and overall performance, app is much better than competitors

Ribooa | Funky Clothing Options
Israel
About 2 months using the app
Edited September 16, 2024

Russ is a professional person. He did a fantastic job.
He is very professional I like the way how he helps I recommend him always

multishop
Canada
4 months using the app
July 8, 2024

Outstanding customer service provided during online Chat help!!, Person that assisted me (Joy V) was very knowledgeable and quickly resolved my issue. I was impressed with how quickly someone assisted me especially really late at night. Thanks so much for the assistance!!

Punch Twice Productions, LLC
United States
1 day using the app
July 9, 2024

I had an issue, and Joy from customer service helped me out instantly. This is a big thumbs up for help and the app works great. The response time was incredibly fast, and Joy was both professional and friendly. The app itself is user-friendly and performs exceptionally well. excellent customer support and the seamless functionality of the app. Five stars all around!

Smart Gate
Australia
About 18 hours using the app
July 23, 2024

Customer service is second to none. Fantastic chat and email support. Can't fault it. The app is good too!!

Normandy Kitchen Copper
France
3 months using the app
May 28, 2024

Very good app and they offer excellent support whenever needed. Thanks Adrian for your help today.

Shut Up And Fish Ltd
United Kingdom
About 1 year using the app