Reviews (2,067)

Overall rating
4.3
Counts per rating level
  • 82% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its ability to manage inventory and orders across multiple platforms like Etsy, eBay, and Amazon, enhancing operational efficiency and market reach. Features such as cross-listing products and inventory synchronization are highlighted, alongside effective bulk editing tools. The customer support, especially the live chat, is commended for its quick and helpful responses, making it a valuable tool for expanding online presence.

November 21, 2024

The plugin works well and the support is really amazing!

Riddy
United States
About 1 month using the app
October 25, 2024

This is the best app. It goes beyond just operating the program manual and really addresses issues with a proper sense of problem awareness and solution-oriented thinking. I want to express my gratitude to the agent, Jae, who helped me! Thank you so much, Jae!

Komoco
South Korea
About 2 months using the app
January 2, 2025

quick response!!!

KORKIT COMPANY
United States
8 months using the app
October 1, 2024

Shopify Marketplace Connect app is truly amazing! It allows me to manage multiple marketplaces from one place, saving me a lot of time and effort. The order management and inventory sync features were especially helpful. I was also impressed by the fast response and resolution from their support team whenever an issue arose. I think this app is a must-have for online sellers. Highly recommend!!

My Store
South Korea
About 2 months using the app
October 24, 2024

Customer service is great! Did a good job of explaining things and then when I asked to schedule a call to talk through some issues, they scheduled one for the next day. They were also VERY helpful on the call.

JOYN
United States
6 days using the app
November 19, 2024

Fantastic app and fantastic mega fast support, thank you

Garden Bird Gifts
United Kingdom
3 months using the app
October 3, 2024

Horrible experience. Absolutely the worst. I have tried disconnecting from Walmart, waiting 24 hours and reconnecting but have all kinds of issues with API keys, permissions, you name it. And I'm in the business. This app simply is so buggy that it takes way too much time to try to fix listings. And I only have 10 products. Someone really needs to look at the user journey - the user experience - for someone who has issues so they can figure it out. The app may work if you have everything perfectly set up, but if you don't or you can sync, can't publish, and everything with your products is fine on all the other feeds, then something is so very wrong with this app. Do better SHOPIFY. This is horrid.

Ginger's Breadboys®
United States
About 1 year using the app
October 21, 2024

Support through Live Chat was excellent. Lou resolved all my queries effectively and backed up with screenshots. Would recommend.

Sebamed UK
United Kingdom
4 months using the app
November 20, 2024

Poor customer service response times, doesn't want to help you resolve the issue. Same issue unresolved for a week now.

Elizabeth Mott
United States
About 1 month using the app
December 5, 2024

Just great! Best support ever. ;-)

Magnetic Holder
United States
16 days using the app