Reviews (1,968)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its excellent customer service and effective support team. It offers robust inventory and order management features, preventing overselling by maintaining accurate stock levels. The app is easy to use after setup, with time-saving tools like bulk editing and direct product syncing from Shopify. Its smooth integration with major marketplaces like eBay and Amazon helps merchants expand their sales reach efficiently.
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This app has given us nothing but countless hours of extra work. Slow to use and not intuitive at all.
Dom I was super helpful and knowledgeable. I appreciate your help with my product list :-)
I would recommend the app as the live chat function is quick and helpful
good good partner
Quite frankly one of the worst marketplace management tools I have ever used. The support have been terrible over a vital issue where the orders have been coming through to shopify at £0 and this has had a massive knock on effect on our accounting. The support keep saying they are on it, but it has been a week. Now we are getting other random issues where the orders are selling at the GBP number in AUD. So if a product was £100 it has been sold on AUS overnight at $100AUD. This is half!!!! So far the impact is £3k of sales which should have been sold at abouyt £6k and the issues keep continuing. We have had no proper support and since the migration from Codisto things have gone from bad to worse. The knock on impact of this is going to be 5 figures at this rate. Simply not good enough, dealing with people who simply dont care about small business. As long as their job is ok though hey?
Thanks for your review,
All issues with the orders pulling through to Shopify has now been resolved and fixed to prevent any further occurrence.
Please reach out to our support team if you have any further queries, 24/7.
Nikki
So far i´ve been having a great experience with them! Deff worth it! Amazon team don´t really know what they are doing half the time lol so when i contacted their support they really didn´t know how to help but marketplace connect has been there for me since day one helping me out and troubleshooting everything. Their great costumer service defiantly worth it! Oh and their customer service is also 24/hrs. Their team is amazing! Thanks again
Despite having 24/7 customer service available via chat, I am yet to receive any resolution to the issues I am facing. The responses I get are limited to a single email per day, either requesting additional information or stating that I will be updated on the progress. The core issue is a SKU mismatch on all the items. If you are trying to run a serious e-commerce business, this platform may not meet your needs. I was informed that my case was forwarded to an engineering team that appears to be non-existent. very disappointed !
Avis mitigé à ce stade car notre portefeuille produits comporte de nombreux kits (ou bundles ou lots composés de plusieurs références )que nous avons réussi à créer pour Amazon. Toutefois les commandes Amazon ne remontent pas pour les bundles et MarketPlace Connect n'a pas de solution à date. Sommes déçus !
mir wird immer sehr schnell geholfen :)
Tengo una Duda, actualmente pretendemos hacer la sincronización con cuenta de amazon, pero los precios serán otros. Quiero pensar que al sincronizar los precios pasar a Amazon serán los mismos, pero dentro Amazon Central Seller puedo modificarlos?