Reviews (1,964)

Overall rating
4.3
Counts per rating level
  • 83% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.

August 7, 2024

Your chat support is very helpful, but your listing and connection point to eBay is unintuitive and not useful

Boardwalk Outlets
United States
12 months using the app
July 23, 2024

Ediline is always super helpful and always revolves all of our issues.

THE GOLDEN SECRETS
United States
5 months using the app
June 21, 2024

Ian was amazing. I cannot thank him enough for working with me to resolve my issues. He helped me when two other support agents could not solve my problem. I am incredibly impressed and thankful for his persistence, knowledge and kindness. I hope to work with him again and again, he deserves a promotion!

Flycatcher Toys
United States
10 months using the app
June 26, 2024

Adrian always does an awesome job when we need asistance app always works great and super easy to set up.

BBK Performance
United States
9 months using the app
Edited August 8, 2024

RUSS Best agent:

Russ for CEO and President of the Company Please:

I recently had the pleasure of being assisted by Russ in customer service, and I cannot say enough good things about my experience. From the moment our conversation began, Russ was incredibly attentive, knowledgeable, and genuinely invested in resolving my issue. He listened carefully to my concerns, provided clear and effective solutions, and ensured that I felt valued as a customer. Russ's exceptional service exceeded all my expectations. He is, without a doubt, the best customer service representative I have ever encountered. Thank you, Russ, for your incredible support!

WORLDWIDE SOUVENIRS
United States
2 months using the app
November 10, 2024

App fantastica, ma soprattutto l'assistenza è sempre, sempre disponibile ad aiutarti a risolvere i tuoi problemi.

YesVintage
Italy
12 days using the app
September 6, 2024

Thanks very much Mark for your great support and assistance. I really appreciate you taking your time to solve my queries.

STOMART.CO.UK
United Kingdom
About 15 hours using the app
July 11, 2024

This is an excellent app and the customer service is very quick, effective and friendly!

Direct For Pets
United States
5 months using the app
October 24, 2024

Customer support replies fast and is very helpful !

ILEYCOM
France
2 days using the app
August 1, 2024

Adrian è stato molto paziente e bravo nell'aiutarmi! veramente eccellente. super top

Le Creazioni di Mami
Italy
8 months using the app