Reviews (1,964)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer service, ease of use, and efficient multi-channel integration. Customer support, particularly staff members like Adrian, Joy, and Mariel, are frequently commended for their prompt and effective assistance. The app is appreciated for its straightforward setup and user-friendly interface, which facilitates easy syncing of products across major marketplaces such as eBay, Amazon, and Walmart. It also offers robust inventory management that helps prevent overselling by maintaining accurate inventory levels across all platforms. Merchants value the time-saving benefits of managing orders and inventory from a single platform, which enhances operational efficiency and streamlines multi-channel selling.
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The customer service is very helpful. I was having problems getting my products on Amazon and they stepped up to help me out. They were very quick to sort out the issues and see it all the way through. Thank you
to all that have been helping me.
Adrian gave kind and full support. I satisfied it!
Mark's support is amazing. Five Stars
I cannot thank him enough for working with me to resolve my issues. He helped me when two other support agents could not solve my problem. which is very annoying as ive said this over and over since last year! other than that great appp and awesome staff!!
Such a fantastic app and great customer service. Everyone is highly responsive and are always able to solve any issue right away!
Could not have asked for a better tool!
Excellent customer support. Issue promptly identified and solved by customer service rep
App also works very well for eBay. Thanks!
The App works but beware despite turning off "Import Orders" (which Shopify explicitly say is the only chargeable part of the app) Shopify began charging me significant amounts, going against their own terms and conditions, and without my permission.
I was not importing orders, just syncing product inventory to our Amazon account (which is a significant size now). They decided to start charging us a fee for all our Amazon orders completely unrelated to anything Marketplace connect.
My money is still being held although apparently the billing team are looking into it but it does not seem to be going anywhere.
Mariel R. was fantastic help with fixing my issue when it came to linking my products to Amazon and understanding how the app works. Its reps like those that give this app the praises it gets. Feel confident knowing that if i have any more problems (which i hope not) that good customer serivce reps like mariel will be there to help. 5 stars all the way.
great communication from jeff. looking forward to using this app. so far its been easy to use!
perfekt! es funktioniert alles so, wie es soll... sicherlich wird man erstmal vor lauter informationen erschlagen, aber wenn man sich einmal eingearbeitet hat, funktioniert es einwandfrei!
Adrian hat uns hier sehr gut geholfen!
Vorschlag. vllt ein paar mehr Templates zur auswahl stellen.. gerne auch in anderen sprachen.