Reviews (1,910)
Overall rating
4.2
November 1, 2023
The app is very clunky. The sync with eBay is on-and-off. When it doesn't work, the app developer / support team has no way of figuring out why it's not working. Sync problems in turn cause other issues on eBay, including bad seller ratings due to inability to fulfil orders as a result of inaccurate listings, and shipping details not updating, leading to negative customer experience.
SwapUp
Australia
Over 1 year using the app
Shopify replied
November 2, 2023
Thank you for your feedback,
If you will allow, we have reached out to organise a call to go through the steps of listing on eBay. We are committed to resolving issues as quickly as possible and improving your customer support experience.
Nikki