AfterShip Returns & Exchanges

AfterShip Returns & Exchanges

Reviews (1,272)

Overall rating
4.7
Counts per rating level
  • 81% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 6% of ratings are 1 stars
All reviews
Edited June 12, 2026

CDLP
Sweden
About 5 years using the app
AfterShip replied March 26, 2026

Hi CDLP Team,

We sincerely apologize for the inconvenience caused due to the cancellation of your plan. We understand the importance of this for your operations and truly regret any disruption this may have caused.

Upon reviewing the situation, we have identified that the cancellation occurred due to an internal operational error. Please be assured that our team is actively working on resolving this issue on a priority basis and have already reached out to you regarding the same. In the meantime to ensure that your business operations continue smoothly we have enabled an Enterprise plan temporarily on your account.

We will keep you informed and share an update as soon as the issue is fully resolved.

We would like to assure you that this is not the experience we aim to provide to our users.

We genuinely appreciate your patience and understanding in this matter.

Thank you for your continued support.

Regards,
Team AfterShip