Reviews (7,301)
Overall rating
4.7
November 25, 2023
I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work.
When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue.
1) Try to turn it off and on
2) Try to create it again
Waste of time and lack of training of support personel
Harumi Belleza Coreana
Colombia
3 months using the app
Shopify replied
November 28, 2023
Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)